COVID-19 has been the biggest driver of Digital Transformation and has cut digital acceleration timelines from 2 years to 2 months. 

According to a survey by Cognizant, 74% of financial services executives believe that AI is extremely important to the success of their companies. When asked what AI technologies their brands were investing in, the most popular answer (given by 72% of the respondents) was virtual assistants.

The COVID-19 pandemic has had disastrous consequences for humans and businesses all around the world. Technology has played a key role in assisting corporations to innovate and create digital experiences for customers while adapting to the new normal of living.