From product discovery to payment, use our WhatsApp solution to help customers seamlessly connect with your brand.
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Power up SUPPORT by unifying cross-channel customer conversations, enable MARKETING to engage in personalized interactions, and ignite SALES for higher conversions.
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Haptik & JioMart co-built the first ever end-to-end shopping experience on WhatsApp
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Meet prospects on their favorite messaging channels
From product discovery to payment, use our WhatsApp solution to help customers seamlessly connect with your brand.
Explore WhatsAppTurn followers into customers and deliver instant responses to all your DMs and mentions with Instagram chatbots.
Explore InstagramConvenient and conversational, facilitate direct engagement with your customers on their favorite social channel.
Explore MessengerStart conversations that are engaging, generate leads, drive sales, and deliver on-demand support directly on your website.
Explore Web ChannelDelight customers from your first interaction with them. Talk to them soon after they search for your brand on Google.
Explore Google Business MessagesIndustry-specific use cases designed to increase leads, transactions, and repeat purchases
Lakme, India's leading beauty brand, has pioneered a new way to shop for makeup - through WhatsApp. The chatbot can help customers find the right products and even recommend the most popular items in each category. The WhatsApp bot is perfect for busy women on the go who want an easy and convenient shopping experience.
Solutions for Retail & eCommerceUpstox, one of Asia’s largest investment platforms, partnered with Haptik to build a WhatsApp chatbot to onboard new users and guide them in their investment journey. Our solution helped Upstox handle ~4M conversations and onboard more than 220K customers.
Solutions for FintechOne of Asia's most prominent insurance companies, Kotak Life, built a chatbot to enable policy purchases on WhatsApp. The WhatsApp Chatbot has been highly rated by users and has received a CSAT score of 82%.
Solutions for InsuranceRyan International, a leading education institution, uses WhatsApp as a channel to regularly update students and push them further in their learning journey. The chatbot sends reminders, tips, progress reports, and learning materials on a regular basis.
Solutions for Ed-techJio Health Hub had a goal to increase user engagement and registrations, as well as provide proactive support. With Haptik's help, JIVA was created- a WhatsApp virtual assistant that led to a 21% growth in unique users.
Solutions for HealthcareBy partnering with Haptik, Zoop India was able to build a WhatsApp chatbot that makes it easy for passengers to order food and have it delivered to their seats. Passengers can use their PNR number when placing an order at one of the participating restaurants along their train route.
Solutions for Travel & HospitalityThe goal of Disney Hotstar was to provide scalable customer support with a fast and supremely efficient customer experience. Haptik built an intuitive WhatsApp chatbot that resulted in a 97% improvement in query resolution time, reducing first response time from three hours to 30 seconds.
Solutions for Media & Entertainment500+ Companies Have Partnered with Haptik to Grow Their Business
Haptik has been a pioneer in the field of AI for well over a decade, helping global brands unlock unprecedented success with our innovative solutions.
Our Gen AI-first product & expert-driven implementation help our global partners stay ahead of the curve and deliver unparalleled customer experiences.
Scale seamlessly as you grow your business. Brands such as Paisabazaar, Jio, Paytm have partnered with us to scale their support and engagement.
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