Improve Conversions with Conversations

Acquire new customers, increase sales, and deliver delightful support with AI-driven conversational experiences

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Trusted by Leading Brands

Solutions For Your Use Cases

Increase revenue, improve lead generation, and reduce support costs with Haptik

Commerce

Design conversational experiences that are personalized, optimized for sales, & drive customer satisfaction

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Marketing

Create proactive marketing campaigns to engage prospects, drive qualified leads, & provide an enriching experience

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Customer Care

Deliver real-time, self-service customer support that’s empathetic and scalable using pre-built templates

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Why Haptik?

Know our product differentiators for increased efficiency & revenue.

Complete Commerce

Haptik’s Commerce platform goes beyond basic keyword research to understand buyer preferences & personalizes purchase prompts to increase conversions.

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Superior AI

Use advanced NLU, pre-built conversational journeys & industry-specific Smart Skills to get started quickly while ensuring high accuracy & performance.

Industry-Specific Smart Skills

Powerful Analytics

Use intelligent analytics to glean deeper insights into customer interactions to align your brand with customer needs & drive higher ROI and superior CX.

Intelligent Analytics

Success & Support

Get expert consultation & personalized roadmap to maximize your brand’s growth with Haptik’s conversational commerce platform.

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5B+ Interactions Processed

1M Transactions Processed

4.5/5 Rating on G2

400+ Enterprise Customers

What Are Our Customers Saying?

About business impact achieved, solutions delivered & more

"Haptik has been pivotal in helping us fire up our sales pipeline with an AI-powered chatbot and giving us a competitive advantage on our mission to drive exceptional customer experiences at scale"

Shrini Viswanath Co-Founder

"With Boxy 5000’s ML capabilities we were able to provide proactive, real-time communication to our Residents, both after hours for those who don't have access to live chat support options."

Dottie Linden Support Ops Supervisor

"We were looking to design a single platform that would drive exponential conversions in minimum time. Haptik helped us achieve exactly this through a conversational commerce-led chatbot"