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Accelerating the World’s
Transition to Conversational Commerce

 

Haptik helps your brand find new customers, drive more sales, amplify engagement, and provide delightful support across popular messaging channels.

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Trusted by the World's Leading Brands
Trusted Brands

 

Make Every Channel Count

WhatsApp channel

WhatsApp


From product discovery to payment, our WhatsApp solution makes it easy for your customers to connect with your brand.

Instagram Channel

Instagram Direct


Turn followers into customers and deliver instant responses to all your DMs and mentions with Instagram chatbots.

Messenger channel

Facebook Messenger


Convenient & conversational, Messenger facilitates a direct, personal engagement with your customers on their favorite social channel.

GBM Channel

Google Business Messages

Delight your customers from the very first interaction. Talk to your customers immediately after they search for your brand on Google.

SMS channel

SMS


Enable two-way communication on SMS to allow your users to respond to SMS campaigns and get instant responses.

upstox

New Customers

Tata Cliq

Increase in cart addition

JioMart

Abandoned Carts Recovered

starhub

Improvement in NPS

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Here’s where Haptik can help you

 

Commerce

Conversational Commerce in the real world is personal, information-rich and affirming. Haptik helps you digitize the same experience, scale it and deploy it across all messaging platforms.

Brands can recreate in-store shopping experiences and wow their customers with spot-on recommendations in their preferred language.

Haptik’s Commerce Plus helps users find the right product by giving personalized product recommendations, offering buying guidance and sharing relevant reviews.

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Marketing

Leverage Conversational ads and answer all their in-the-moment queries to generate leads instantly and increase your return on ad spent.

Use Proactive Messaging to engage customers with personalized discounts & offers, back-in-stock alerts, pending cart reminders, and more.

Brands can also set up one-time or create recurring bulk campaigns to expand their reach and amplify customer engagement.

proactive messaging improve conversions
proactive messaging improve conversions

Customer Care

Tap into the power of 24/7 AI-driven customer care to resolve all your customer queries instantly.

Foster brand loyalty by providing timely updates, real-time support, usage guides, tips, FAQs and more.

Leverage Haptik’s Advanced Natural Language models and pre-built Smart Skills to handle use-cases like — order management, account management & subscription support.

Customer Care
Customer Care
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Emerging Technologies: Current and Future Capabilities of Advanced Virtual Assistants 
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G2 Spring 2022 Report recognizes Haptik as a Category Leader for Bot Platform & Live Chat
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Featured In Top 16 Solution Providers For Enterprise Intelligent Assistants

Grow your business with Conversational Commerce