Build Lasting Customer Relationships Using Generative AI

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Power up SUPPORT by unifying cross-channel customer conversations, enable MARKETING to engage in personalized interactions, and ignite SALES for higher conversions.

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Trusted by 500+ Leading Brands

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4 Pillars of Conversational Messaging

The all-in-one GPT-powered platform for brands looking to drive engagement and improve conversions

Interakt - #1 WhatsApp Business Solution down arrow

An all-inclusive platform to effortlessly engage with millions of customers, enhance conversion rates, and minimize acquisition costs.

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Leverage GPT-powered Assistant on WhatsApp to help your brand boost conversions, increase revenue, and encourage customer loyalty.

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Conversational Ads down arrow

Use Conversational Ads to lead users from their social media feeds to WhatsApp and Instagram and engage in more one-on-one conversations.

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Intelligent Analytics down arrow

Track the performance of your chatbot and monitor essential metrics such as leads, impressions, ad cost, CAC and ROAS using our analytics dashboard.

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Watch In Action: The JioMart WhatsApp Commerce Bot

Haptik & JioMart co-built the first ever end-to-end shopping experience on WhatsApp

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Top Quote Excited to launch our partnership with JioMart in India. This is our first-ever end-to-end shopping experience on WhatsApp. People can now buy groceries from JioMart right in a chat. Bottom Quote

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Mark Zuckerberg

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Make Every Channel Count

Meet prospects on their favorite messaging channels

WhatsApp
Instagram
Messenger
Website
Google

From product discovery to payment, use our WhatsApp solution to help customers seamlessly connect with your brand.

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Turn followers into customers and deliver instant responses to all your DMs and mentions with Instagram chatbots.

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Convenient and conversational, facilitate direct engagement with your customers on their favorite social channel.

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Start conversations that are engaging, generate leads, drive sales, and deliver on-demand support directly on your website.

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Delight customers from your first interaction with them. Talk to them soon after they search for your brand on Google.

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Solutions for Every Industry

Industry-specific use cases designed to increase leads, transactions, and repeat purchases

Retail
Fintech
Insurance
Education
Healthcare
Travel & Hospitality
Media & Entertainment
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Retail

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Lakme, India's leading beauty brand, has pioneered a new way to shop for makeup - through WhatsApp. The chatbot can help customers find the right products and even recommend the most popular items in each category. The WhatsApp bot is perfect for busy women on the go who want an easy and convenient shopping experience.

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Fintech

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Upstox, one of Asia’s largest investment platforms, partnered with Haptik to build a WhatsApp chatbot to onboard new users and guide them in their investment journey. Our solution helped Upstox handle ~4M conversations and onboard more than 220K customers.

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Insurance

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One of Asia's most prominent insurance companies, Kotak Life, built a chatbot to enable policy purchases on WhatsApp. The WhatsApp Chatbot has been highly rated by users and has received a CSAT score of 82%.

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Education

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Ryan International, a leading education institution, uses WhatsApp as a channel to regularly update students and push them further in their learning journey. The chatbot sends reminders, tips, progress reports, and learning materials on a regular basis.

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Healthcare

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Jio Health Hub had a goal to increase user engagement and registrations, as well as provide proactive support. With Haptik's help, JIVA was created- a WhatsApp virtual assistant that led to a 21% growth in unique users.

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Travel & Hospitality

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By partnering with Haptik, Zoop India was able to build a WhatsApp chatbot that makes it easy for passengers to order food and have it delivered to their seats. Passengers can use their PNR number when placing an order at one of the participating restaurants along their train route.

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Media & Entertainment

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The goal of Disney Hotstar was to provide scalable customer support with a fast and supremely efficient customer experience. Haptik built an intuitive WhatsApp chatbot that resulted in a 97% improvement in query resolution time, reducing first response time from three hours to 30 seconds.

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Why Partner with Haptik

500+ Companies Have Partnered with Haptik to Grow Their Business

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10+ Years of AI Expertise

Haptik has been a pioneer in the field of AI for well over a decade, helping global brands unlock unprecedented success with our innovative solutions.

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Gen AI First Product

Our Gen AI-first product & expert-driven implementation help our global partners stay ahead of the curve and deliver unparalleled customer experiences.

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Experience With Scale

Scale seamlessly as you grow your business. Brands such as Paisabazaar, Jio, Paytm have partnered with us to scale their support and engagement.

10B+ interactions processed
10M transactions processed
4.5/5 rating on G2
500+ enterprise customers