Win Lifelong Customers with AI-Driven Chatbots

Deliver an exceptional customer experience that your competitors will envy. Create the perfect omnichannel journey for your customers on the web, SMS, and popular messaging platforms.


Trusted by 500+ Companies

Make Every Conversation Count

Increase conversions & scale revenue across channels

2.4x Increase in Cart Additions
+12% Increase in Conversions
+125% Increase in NPS

Commerce Assistant

Offers pre-built commerce-specific workflows that drive personalization and are buyer-focused in order to maximize sales and revenue.

Conversational SMS

Leverage every outbound or inbound SMS to move prospects to leads to sales - and build long-lasting relationships with your customers.

Omnichannel Messaging

Deliver real-time, self-service customer support that’s empathetic and scalable, using pre-built templates.

Build Once, Deploy Anywhere

Meet prospects on their favorite messaging channels

  • SMS
  • Instagram
  • Website
  • Messenger
  • Google
  • WhatsApp

Enable two-way communication on SMS to allow customers to respond to SMS campaigns and get instant responses.

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Turn followers into customers and deliver instant responses to all your DMs and mentions with Instagram chatbots.

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Start conversations that are engaging, generate leads, drive sales, and deliver on-demand support directly on your website.

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Convenient and conversational, facilitate direct engagement with your customers on their favorite social channel.

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Delight customers from your first interaction with them. Talk to them soon after they search for your brand on Google.

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From product discovery to payment, use our WhatsApp solution to help customers seamlessly connect with your brand.

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Why Haptik?

Know our product differentiators for increased efficiency & revenue.


Actionable Analytics

Gain behavioral insights to understand customer needs that help design a delightful experience that translates into increased brand loyalty and repeat business.


Conversational Experience & Design

Build customized engaging conversations along with a responsive UX design for the ultimate customer experience.


Integration ecosystem

Effortlessly integrate social, payment, support, and other key business systems to drive personalized and information-rich conversations.


Superior AI

Our best-in-class NLU capabilities & industry-specific Smart Skills help brands to get started quickly while ensuring high accuracy and performance.

7B+ Interactions Processed
1M Transactions Processed
4.5/5 Rating on G2
400+ Enterprise Customers