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Accelerating the World’s
Transition to Conversational Commerce


Haptik helps your brand find new customers, drive more sales, amplify engagement, and provide delightful support across popular messaging channels.

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Trusted Brands

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Solutions For Your Use Cases

Increase revenue, improve lead generation, and reduce support costs with Haptik

Make Every Channel Count

WhatsApp channel


From product discovery to payment, our WhatsApp solution makes it easy for your customers to connect with your brand.

Messenger channel

Facebook Messenger


Convenient & conversational, facilitate a direct engagement with your customers on their favorite social channel.

Instagram Channel

Instagram Direct

Turn followers into customers and deliver instant responses to all your DMs and mentions with Instagram chatbots.



Power up conversations that boost engagement, drive sales, generate leads, and deliver on-demand support directly on your website.

GBM Channel

Google Business Messages

Delight your customers from the very first interaction. Talk to them immediately after they search for your brand on Google.

SMS channel


Enable two-way communication on SMS to allow your users to respond to SMS campaigns and get instant responses.


New Customers

Tata Cliq

Increase in cart addition


Abandoned Carts Recovered


Improvement in NPS


Conversational Commerce in the real world is personal, information-rich and affirming. Haptik helps you digitize the same experience, scale it and deploy it across all messaging platforms.

Brands can recreate in-store shopping experiences and wow their customers with spot-on recommendations in their preferred language.

Haptik’s Commerce Plus helps users find the right product by giving personalized product recommendations, offering buying guidance and sharing relevant reviews.



Leverage Conversational ads and answer all their in-the-moment queries to generate leads instantly and increase your return on ad spent.

Use Proactive Messaging to engage customers with personalized discounts & offers, back-in-stock alerts, pending cart reminders, and more.

Brands can also set up one-time or create recurring bulk campaigns to expand their reach and amplify customer engagement.

proactive messaging improve conversions
proactive messaging improve conversions

Customer Care

Tap into the power of 24/7 AI-driven customer care to resolve all your customer queries instantly.

Foster brand loyalty by providing timely updates, real-time support, usage guides, tips, FAQs and more.

Leverage Haptik’s Advanced Natural Language models and pre-built Smart Skills to handle use-cases like — order management, account management & subscription support.

Customer Care
Customer Care
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Grow your business with Conversational Commerce