Make Conversations Your #1 Source of
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Leverage Haptik’s conversational commerce platform to engage customers with intuitive conversations in 100+ languages on 20 popular channels to drive conversions, revenue and deliver delightful support.

US-SMS

Trusted by 500+ Companies

Make Every Conversation Count

Increase conversions & scale revenue across channels

2X Increase in Add to Carts
20% Increase in Average Order Value
4X Higher Return on Ad Spent
3X Lead Conversion vs Traditional Digital

Drive Commerce with Each Conversation

Power an end-to-end conversational commerce journey across channels

  • Answer
    Questions
  • Recommend
    Products
  • Accept
    Payments
  • Re-engage &
    Upsell
  • Be
    Omnipresent

Automate Product FAQs

Make shopping easy and seamless for your customers by answering their frequently asked questions, so that they don't need to contact a live agent.

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Improve Conversions with Personalized Recommendations

Offer data-driven, personalized product recommendations based on the customer's browsing behavior and purchase history to improve conversion rate and enhance the buying experience.

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Integrated, Seamless Transactions

Offer supreme convenience to shoppers by allowing them to complete transactions without having to switch apps.

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Start Upselling & Cross-selling

Provide tailored recommendations to your customers based on their purchases and buying preferences to boost average order value and enhance CX.

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Turn Popular Messaging Channels Into Revenue Streams.

Leverage omnichannel capabilities to engage with customers on Web, WhatsApp, Instagram, Messenger & SMS and offer great customer experiences to trigger brand loyalty and increase sales & revenue.

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Build Once, Deploy Anywhere

Meet prospects on their favorite messaging channels

  • Website
  • SMS
  • Google
  • WhatsApp
  • Instagram
  • Messenger

Start conversations that are engaging, generate leads, drive sales, and deliver on-demand support directly on your website.

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Enable two-way communication on SMS to allow customers to respond to SMS campaigns and get instant responses.

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Delight customers from your first interaction with them. Talk to them soon after they search for your brand on Google.

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From product discovery to payment, use our WhatsApp solution to help customers seamlessly connect with your brand.

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Turn followers into customers and deliver instant responses to all your DMs and mentions with Instagram chatbots.

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Convenient and conversational, facilitate direct engagement with your customers on their favorite social channel.

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Why Customers Choose Haptik

Know our product differentiators for increased efficiency & revenue.

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GPT-Powered Chatbots


Leverage Haptik’s GPT-trained chatbots that need minimum training to engage with your customers in human-like conversations

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Complete Commerce Suite

Optimize for better conversions and higher revenue with personalized buying guidance and purchase recommendations using Haptik's Complete Commerce Suite.

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Actionable Analytics


Gain valuable behavioral insights into customer needs and use the context to deliver delightful experiences and foster brand loyalty and repeat business.

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Secure and Stable


Experience the highest level of security and stability when it comes to protecting user data with Haptik's GDPR, CCPA & HIPAA compliance.

7B+ Interactions Processed
1M Transactions Processed
4.5/5 Rating on G2
400+ Enterprise Customers