Win Lifelong Customers with AI-Driven Chatbots

Deliver an exceptional customer experience that your competitors will envy. Create the perfect omnichannel journey for your customers on the web, SMS, and popular messaging platforms.

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Trusted by 500+ Companies

Make Every Conversation Count

Increase conversions & scale revenue across channels

2.4x Increase in Cart Additions
+12% Increase in Conversions
+125% Increase in NPS

Commerce Assistant

Offers pre-built commerce-specific workflows that drive personalization and are buyer-focused in order to maximize sales and revenue.

Conversational SMS

Leverage every outbound or inbound SMS to move prospects to leads to sales - and build long-lasting relationships with your customers.

Omnichannel Messaging

Deliver real-time, self-service customer support that’s empathetic and scalable, using pre-built templates.

Build Once, Deploy Anywhere

Meet prospects on their favorite messaging channels

  • SMS
  • Instagram
  • Website
  • Messenger
  • Google
  • WhatsApp

Enable two-way communication on SMS to allow customers to respond to SMS campaigns and get instant responses.

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Turn followers into customers and deliver instant responses to all your DMs and mentions with Instagram chatbots.

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Start conversations that are engaging, generate leads, drive sales, and deliver on-demand support directly on your website.

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Convenient and conversational, facilitate direct engagement with your customers on their favorite social channel.

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Delight customers from your first interaction with them. Talk to them soon after they search for your brand on Google.

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From product discovery to payment, use our WhatsApp solution to help customers seamlessly connect with your brand.

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Why Haptik?

Know our product differentiators for increased efficiency & revenue.

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Actionable Analytics

Gain behavioral insights to understand customer needs that help design a delightful experience that translates into increased brand loyalty and repeat business.

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Conversational Experience & Design

Build customized engaging conversations along with a responsive UX design for the ultimate customer experience.

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Integration ecosystem

Effortlessly integrate social, payment, support, and other key business systems to drive personalized and information-rich conversations.

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Superior AI

Our best-in-class NLU capabilities & industry-specific Smart Skills help brands to get started quickly while ensuring high accuracy and performance.

7B+ Interactions Processed
1M Transactions Processed
4.5/5 Rating on G2
400+ Enterprise Customers