There are more than 3 billion people in the world who use messaging or digital voice interfaces on a daily basis. However, less than 1% use these mediums to communicate with businesses and brands. It is only a matter of time for this to change – enterprises will implement the infrastructure to enable these channels. On December 1, 1913, Henry Ford installed the first moving assembly line for the mass production of an entire automobile. His innovation reduced the time it took to build a car from more than 12 hours to 2.5 hours. More than 100 years later, and we cannot live without a car. Haptik is born out of the belief that conversational AI will have the same paradigm shift, and we are a global team of 200+ believers waiting to make it happen.
Haptik is a part of Jio Platforms Limited, who acquired majority shareholding in the company in a $100 million transaction in early 2019. Jio is a $65 billion Internet conglomerate, with businesses across Telecom, E-commerce, Media & Entertainment, Healthcare and more. The combined reach of Jio Platforms is close to 500 million customers and it counts marquee names such as Google, Facebook, Silver Lake, KKR amongst some of its notable investors.