It’s 1913, and we are building cars

There are more than 3 billion people in the world who use messaging or digital voice interfaces on a daily basis. However, less than 1% use these mediums to communicate with businesses and brands. It is only a matter of time for this to change – enterprises will implement the infrastructure to enable these channels. On December 1, 1913, Henry Ford installed the first moving assembly line for the mass production of an entire automobile. His innovation reduced the time it took to build a car from more than 12 hours to 2.5 hours. More than 100 years later, and we cannot live without a car. Haptik is born out of the belief that conversational AI will have the same paradigm shift, and we are a global team of 200+ believers waiting to make it happen.


Haptik is proud to be a part of the Jio - Google - Facebook digital ecosystem

Haptik is a part of Jio Platforms Limited, who acquired majority shareholding in the company in a $100 million transaction in early 2019. Jio is a $65 billion Internet conglomerate, with businesses across Telecom, E-commerce, Media & Entertainment, Healthcare and more. The combined reach of Jio Platforms is close to 500 million customers and it counts marquee names such as Google, Facebook, Silver Lake, KKR amongst some of its notable investors.



Aakrit Vaish

Co-Founder & CEO

Manages overall business operations, strategy product. Business World 40 Under 40, Forbes 30 Under 30. Ex-Director Flurry India.


Swapan Rajdev

Co-Founder & CTO

Leads technology for Haptik across Machine Learning, Integrations and Platform. MIT 35 Under 35 Innovator. 2x Entrepreneur.



Saumil Shah

VP, Engineering

Engineering Operations, Delivery and Infrastructure management. 10+ years in Silicon Valley across, Zynga, others.


Ahshad Jussawala

VP & Business Head of SMB Solutions

Drives overall strategy and growth for SMB Solutions. 17+ years of diverse techno-functional leadership experience. Ex-Network18, BookMyShow. 2x Entrepreneur.


Pooja Modi

Vice President & Business Head, Jio Solutions

Responsible for overall strategy, corporate development, strategic partnerships, M&A. MBA Harvard Business School, B-Tech Georgia Tech.

Globally Recognized

Cogx 12
Best Innovation for Covid-19-Society 2020
Top 16 IVA Providers Globally
Featured in Gartner's Report: Artificial Intelligence in Insurance 2020
Outstanding Product 2020 - Conversational Commerce
Conversational AI company of the year 2018