CUSTOMER STORIES

How WhatsApp Flows Helped Max Life Insurance Achieve Deeper Engagement and Greater ROI

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Excited to launch our partnership with JioMart in India. This is our first-ever end-to-end shopping experience on WhatsApp -- people can now buy groceries from JioMart right in a chat.
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Mark Zuckerberg | CEO, Meta
Mark Zuckerberg
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Our collaboration with WhatsApp as an intuitive and widely used communication platform and Haptik as a trusted development partner has redefined customer engagement at Kotak Life.
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Prasad Pimple | Executive VP & Head of Digital Business Unit, Kotak Life
Prasad Pimple
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We’re very focused on the experience of our customers and Haptik helps us make shopping and post-shopping support as stress-free and easy as possible for our customers.
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Ketan Kahandal | Assistant Manager, Pepperfry
Ketan Kahandal
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Haptik has helped us better understand and execute the order management cycle. Moreover, we’ve overcome the operational challenges owing to network issues by leaps and bounds.
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Puneet Sharma | Founder, Zoop
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Haptik has been pivotal in helping us explore the various engagement and sales opportunities that come with an AI-powered chatbot, firing up our sales pipeline and giving us a competitive advantage in our mission to drive exceptional customer experiences at scale
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Shrini Viswanath | Co-Founder, Upstox
Shrini Viswanath

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