Al That Understands Humans

Industry AI models with domain-specific intelligence to accurately comprehend user intent and deliver contextual responses solving problems end-to-end.

Holistic Conversational AI Solution

Accelerate your AI journey with an all-inclusive platform with in-built domain-specific natural language models, ready-to-deploy Smart Skills & Flexible Integrations that scale at a break-neck pace.

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Platform

Build intelligent virtual assistants (IVA) using our drag & drop conversation studio, handoff to smart agent chat for complex queries and analyze in real time how users interact with your IVA.

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Smart Skills

Choose from Haptik’s pre-built, field-trained Smart Skills best suited for your business, built from billions of real customer interactions and Conversation Design Best Practices.

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Integrations

Out of the box integrations available within Haptik’s ecosystem of partners across messaging channels, live chat tools, and CRM systems.

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Driving Exceptional Results for Brands Globally

Market-leading conversational AI platform trusted & loved by hundreds of brands and partners across the world.

$3M+

Annual Savings

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5X

User Engagement

85%

Automation Rate

36M+

Queries Answered

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32,000

Man-hours Saved

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67%

Drop in Call Center Traffic

Globally Recognized

Cogx 12

Best Innovation for Covid-19 - Society 2020

OpusResearch

Top 16 IVA Providers Globally

Gartner

Featured in Gartner's Report: Artificial Intelligence in Insurance 2020

GlobalBusinessExcellence-NEW

Outstanding Product 2020 - Conversational Commerce

FrostSullivan

Conversational AI company of the year 2018