How We Simplified API Testing At Haptik

Haptik is a conversational AI company and we build Intelligent Virtual Assistant solutions (IVAs) that enhance customer experience and drive ROI for large brands.

 

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Probing For Clarification – A Must-Have Skill For Level 3 AI Assistant

Typically, there are 5 levels of Conversational AI and Level 3 is understood as contextual assistants, where the user no longer needs to know how to use the assistant or follow the pre-designed conversational flow.

 

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Open-Sourcing The Nlu ‘Swiss Army Knife’ For Conversational AI

We recently open-sourced a repository called Multi-Task learning which can help with multiple conversational AI tasks. In this blog, we have explained why such an architecture can change the way we build conversational AI systems and the thought process behind building it. 

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