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webinar


Webinars

 

Drawing upon our experience and expertise in the Conversational AI space, Haptik presents a series of webinars aimed at highlighting how Conversational AI benefits enterprises across industries, as well as the current and future outlook of Conversational AI.

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All Webinars

Learn how Multilingual chatbots can help brands provide a hyper-personalized customer experience.
In this session, we discussed how global brands have transformed customer experience with social messaging chatbots.
The customer of today demands a smooth support experience and a hyper-personalized shopping experience. Tune in to learn how global brands are reimagining Omnichannel CX with Messaging
Hear experts from Google, Tata Mutual Fund, and netmeds.com as they discuss the future of CX with Google Business Messages.
Watch the Fireside Chat to gain insights from the Customer Experience Evangelist, Chris Lipman as he talks about the future of Telecom, changing customer behavior, and the role Conversational AI plays in delivering delightful user experiences at StarHub.
Watch the Fireside Chat with Nirmal Jain, Founder & Chairman, IIFL Group on Digital Transformation in Financial Services to learn how IIFL is accelerating the digital transformation to build resilience and meet their customer's needs.
Watch this on-demand Founders Roundtable to hear some of India’s leading consumer tech founders talk about how they have used technology to innovate during COVID-19, and converted a crisis into an opportunity.
Watch the on-demand webinar to learn about cutting-edge technologies like contactless shopping and conversational commerce that are shaping the retail experience of the future.
Watch the on-demand webinar to learn how your business can automate customer care, improve customer experience and reduce operating costs during the COVID-19 pandemic, by leveraging Conversational AI solutions that can be deployed in less than 7 days.
Haptik has introduced the Intelligence Satisfaction Score (ISAT) - an industry-first framework for measuring the effectiveness of Intelligent Virtual Assistants. Watch the on-demand webinar how a deep-dive into ISAT and how it can help brands.
The retail sector stands at the threshold of yet another digital disruption, with the rapid growth of conversational commerce. Watch this webinar to learn how retailers are leveraging conversational commerce.
This interactive webinar by Haptik’s Business Head, Kartik Poddar, will help you understand the best Conversational AI use case for your business and more.
Kartik Poddar, Haptik’s Business Head, hosts a panel discussion, with representatives of leading E-Commerce companies - Goibibo, Grofers, and Oyo Rooms - sharing their insights on Conversational AI and its implementation in their respective firms.
Watch this session and learn how Conversational Commerce can personalize online shopping experiences for your customers and delivers the best CX possible.
How a bot performs and how users expect it to perform - are at a huge disparity. But at Haptik, the story is different.
Watch this session and explore some out-of-the-box bot features that drive CSAT scores, and offer a more personalized service experience to your customers.
Watch this session and learn how Conversational AI empowers insurance brands to deliver top-class CX while improving lead generation and engagements.
Watch this session to learn how AI-powered Agent Assist enables live agents to deliver proper resolution in no time.