WhatsApp has transformed the way brands communicate with customers.The Customer Care and Commerce solutions offered by WhatsApp provide tremendous scope for brands to create engaging and meaningful conversations with their customers. In this blog, we understand the features of WhatsApp Business and how it can transform your CX.

If there’s one industry that can fully unleash the power of WhatsApp chatbot, that’s eCommerce! WhatsApp has been a channel that’s being leveraged by brands across different industries as a commerce, support, engagement tool.

This is PART FIVE of our series on WhatsApp Commerce. Read PART ONE, PART TWO, PART THREE and PART FOUR