Building a great chatbot experience requires a lot more than just well-written dialogue. It’s a combination of several elements that makes chat such an engaging, fluid experience.
Over these past 4 years, we’ve experimented with many ways to make the Conversational User Interface (CUI) as intuitive as possible. In this infographic, we present a breakdown of the elements any good chatbot should incorporate for an engaging conversational experience.
Looking to build an engaging, interactive Conversational UI experience for your company?