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Recent Articles

How Conversational AI is revolutionizing CX across sectors
How Conversational AI is revolutionizing CX across sectors
7 min read
10 Best AI Chatbots In India
10 Best AI Chatbots In India (Updated 2022)
10 min read
Conversational AI
How to sell more with conversational AI
5 min read
G2 Report
G2 Report: Leaders in Bot Platforms & Live Chat - 6th time in a row!
1 min read
Top AI chatbot trends to watch in 2022
Top AI chatbot trends to watch in 2022
7 min read
Conversational AI
Conversational AI: Key Differentiators, Insights & Examples
11 min read
Live Chat Agent
Live Chat Agent Bringing a Human Touch to Conversational AI
14 min read
How Conversational AI Drives Sales for Financial Services Brands
How Conversational AI Drives Sales for Financial Services Brands
4 min read
G2 Best Software Awards
Haptik gets recognized in G2 Best Software Awards 2022
2 min read
Multilingual Chatbots
Multilingual Chatbots Making Conversational AI Vernacular
11 min read
Conversational AI
3 Reasons Why Conversational AI Has Been Embraced By Customers
7 min read
9 Ways AI Chatbot will transform the Mortgage Industry
9 Ways AI Chatbot will transform the Mortgage Industry in 2022
10 min read
How Conversational AI Helps Ensure Business Continuity During Crisis
How Conversational AI Helps Ensure Business Continuity During Crisis
6 min read
Haptik recognized as a category leader in the G2 Winter 2022 Report
Haptik recognized as a category leader in the G2 Winter 2022 Report
2 min read
Virtual Assistant to learn from your Knowledge Base
Empower your Virtual Assistant to learn from your Knowledge Base
3 min read
Building Self-serve Enterprise CX Platform
Building Self-serve Enterprise CX Platform: Product Owner's POV
4 min read
Haptik - Leader for Bot Platforms & Live Chat
G2 Fall 2021 names Haptik as a Leader for Bot Platforms & Live Chat
1 min read
Reasons - Product Managers obsessed with CX platforms
Why are Product Managers obsessed with CX platforms in 2021?
3 min read
AI Chatbot
AI Chatbot : Transforming Customer Experience in Southeast Asia
7 min read
The need for AI Chatbot in Customer Self Service
The need for AI Chatbot in Customer Self-Service
6 min read
Personalized Customer Service
Make Personalized Customer Service A Reality With Haptik
1 min read
How to pick the right use-cases for your Chatbot
How to pick the right use-cases for your Chatbot
9 min read
Banking Chatbots
Banking Chatbots: How Does Omnichannel Digital Banking Enhance CX
10 min read
chatbot education
Chatbots in Education: Decoding the Future of EdTech
7 min read
Chatbot Vs Intelligent Virtual Assistant
Chatbot Vs Intelligent Virtual Assistant - What's the difference?
4 min read
Conversational AI
How Conversational AI can Automate Customer Service
7 min read
Chatbots for Wealth Management
Chatbots for Wealth Management: Augmenting Wealth using AI Technology
10 min read
Credit Card Chatbots How They Ensure Amazing Benefits For You
Credit Card Chatbots: How They Ensure Amazing Benefits For You
11 min read
Delivering Unified CX
Delivering Unified CX with Salesforce Service Cloud and Haptik
3 min read
The next-gen Digital Payment
The next-gen Digital Payment Trends Using Intelligent Chatbots
10 min read
Buzzo
Introducing Buzzo: An AI-driven Voice Assistant for Shopping
7 min read
Optimize Conversations Proactively
AI Recommendations - Understand and Optimize Conversations Proactively
3 min read
How Chatbots are Poised to Transform Customer Service
How Chatbots are Poised to Transform Customer Service
10 min read
No Code Chatbots
No Code Chatbots: Leverage Technology To Boost Customer Satisfaction
10 min read
Automation in Insurance
Automation in Insurance: How to Gain Tremendous Competitive Advantage
11 min read
EMNLP Accolade
Haptik’s EMNLP Accolade - Raising the bar for Virtual Assistants
4 min read
Retail Commerce Brands
3 Virtual Assistant Trends for Retail and eCommerce Brands
10 min read
Sentiment Analysis: Improve Virtual Assistant's Emotional Intelligence
Sentiment Analysis: Improve Virtual Assistant's Emotional Intelligence
7 min read
Key Highlights from our Founders Roundtable on Innovation
Innovation during COVID-19: Founders Roundtable | Haptik
6 min read
financial-services-customer-care
Why Financial Brands Must Use Conversational AI for Customer Care
4 min read
Smart Assist
Introducing ‘Smart Assist’: An Intervention to Humanize AI
5 min read
GPT-3: Balancing the Benefits & Risks
GPT-3: Balancing the Benefits & Risks
5 min read
Facebook Messenger Helps eCommerce Businesses
3 Ways Facebook Messenger Helps eCommerce Businesses
5 min read
Power of Empathy with Virtual Assistants
How to Leverage the Power of Empathy with Virtual Assistants
6 min read
handling out of scope queries virtual assistants
Handling Out-of-Scope Queries in Virtual Assistants
6 min read
Understanding Bot Breaks, and How to Handle Them
Understanding Bot Breaks, and How to Handle Them
11 min read
Conversation.ai
Introducing Conversation.ai
3 min read
Google’s Meena chatbot
Key Takeaways from Google’s Meena chatbot
7 min read
Intelligent Virtual Assistants
How Disambiguation Helps IVA's Deliver Better CX
6 min read
Intelligent Virtual Assistants
4 Ways Intelligent Virtual Assistants Can Help Your Brand
4 min read
Tata Mutual Fund IVA
Haptik's IVA Helps Tata Mutual Fund Resolve 70% of Support Queries
2 min read
iva-edge-over-chatbot
5 Ways Intelligent Virtual Assistants Have an Edge Over Chatbots
8 min read
chatbot-to-iva
Intelligent Virtual Assistants: Going Beyond Chatbots
6 min read
usability heuristics chatbots
10 Usability Heuristics to Design Better Chatbots
8 min read
Drive Customer Success
How Haptik Drives Customer Success A Case Study
8 min read
Conversational Advertising
Chatbots in Marketing: A Playbook for Conversational Advertising
9 min read
4 Use Cases for Conversational AI in Media & Entertainment Industry
4 Use Cases for Conversational AI in Media & Entertainment Industry
10 min read
self-learning-chatbot
How Does a Chatbot Learn on Its Own?
6 min read
Dissecting Conversational UI
Dissecting Conversational UI – An Infographic
1 min read
Introducing Feedback Bot: CX Powered by Conversational AI
9 min read
AI for Customer Support
How Conversational AI can Automate Customer Service
5 min read
 Chatbot Solutions
4 Chatbot Solutions For The Financial Services Industry
8 min read
State of chatbot market
The state of chatbot market in India in 2017
8 min read

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