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AI That Puts Your Customers First

Upgrade your customer experience with Haptik’s Intelligent Virtual Assistants, driving ROI at every stage of the lifecycle
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Trusted by the World’s Leading Brands

Featured as a recommended vendor in Emerging Technologies and Trends Impact Radar: AI in Insurance
Part of Jio Platforms Limited, the $65 billion Internet conglomerate backed by Google, Facebook, and others
Featured as one of the Top 16 Solution Providers in Decision Maker’s Guide to Enterprise Intelligent Assistants

Pioneers in Conversational AI since 2013


Chat & Voice Interactions

Live Implementations

Fortune 500 Customers


Consumers Reached Globally

Upgrade your Customer Experience with Conversational AI

Here’s why the world’s most innovative brands are shifting to the Conversational Economy



IVA: More than just a Chatbot or Voicebot

Haptik’s Intelligent Virtual Assistants (IVA) are built to understand industry and domain-specific context, solving specific problems end to end with the objective of improving CSAT & NPS



Industry-specific AI

Haptik’s natural language engine leverages the power of more than 4 billion interactions to enable custom industry-specific AI models ensuring a truly intelligent and frictionless user experience


Enterprise Smart Skills

Ready to go with pre-trained use cases, Haptik’s library of hundreds of modular Smart Skills ensures not only the fastest time to market but also deep, engaging conversations, superior CX, and business conversions


Intelligent Analytics

Real-time reporting of how users interact with your IVA and what's limiting their experience, enabling continuously supervised and unsupervised improvement of the virtual assistant

Conversational AI Built for Scale

Build on top of Haptik’s Plug and Play Conversational AI platform, select ready to deploy Smart Skills best suited for your industry vertical, integrate with your existing CRM systems, and drive higher business outcomes



Driving ROI at every stage of the customer journey

With over 8 years of experience in AI, we know what it takes to build impactful conversational experiences. We’ve helped businesses globally drive exciting results and grow exponentially in their digital transformation journey



saved in annual revenue for Jio Digital Life


queries answered without involving a human agent for Government of India's WhatsApp assistant


Accuracy rate achieved for StarHub's omnichannel virtual assistant

G2 Summer 2021 recognizes Haptik as a Category Leader



Case Studies

Customer Success Stories and Results

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Case Studies

Customer Success
Stories and Results