Ready-to-use Smart Skills
People often perceive insurance as a complex maze of quotes, policy options, terms and conditions, and claims processes. There is a sense of complexity and opacity around insurance; they are often unsure what they're buying and its specific benefits.Haptik Smart Skills are pre-defined processes that take clients through common business problems & questions like filing a claim or getting a quote.
Industry rich AI and natural language understanding (NLU) pre-built skills, crafted by Conversation Designers, solve not only your critical business problems but also help reduce the time-to-market.
Pre-identified live agent handover with custom insurance-specific integrations with leading CRM platforms and tools.