Powerful out-of-the-box integrations to elevate user engagement and deliver exceptional experiences to your agents and customers with the tools you already use.
Pre-built integrations | Open APIs | AI to Agent Handoff.
Customers today not only expect but demand a seamless, multi-channel, contextual brand experience. Empower your customers to engage with your business on any channel and any device they prefer, thereby driving higher customer satisfaction.
Give your customers the best of automation and agents. Eliminate customer frustration by giving them on-demand, self-serve, automated support, along with friction-free access to live agents whenever needed.
By integrating with your systems of record, get a 360-degree customer view on a single interface, without toggling between systems, allowing your agents to spend less time searching and more time resolving customer issues.
Customer support tickets created on the Haptik IVA automatically get synced with your existing system.
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