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Maximize Conversions & Grow Your Sales with Haptik

Engage with your customers on popular messaging apps like WhatsApp to generate leads, increase sales and provide exceptional customer support.

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Retail & Ecom

Trusted by Leading eCommerce Brands

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Tata CLiq
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Generate High-Quality Leads

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  • circle-check Leverage Omnichannel chatbots to interact with potential customers and gain invaluable insights into their wants and needs.
  • circle-check Attract more users instantly when they discover your brand on social media channels, and keep them coming back for more.
  • circle-check Build contextual retargeting campaigns that engage with prospects on the right channels and at the right time.
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Start Selling Everywhere

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  • circle-check With Haptik, you can bring your entire product catalog to popular channels that your customers are using.
  • circle-check Allow potential buyers to evaluate products, read customer feedback, add items to their shopping cart and complete the payment process - all within the messaging platform.
  • circle-check Provide your customers with tailored product recommendations that boost conversions and increase customer satisfaction.
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Offer Instant Support to Customers

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  • circle-check Use automation to provide your customers with quick answers and eliminate the need to wait for a response.
  • circle-check Effectively manage and improve returns processing so as to save time and optimize costs and manpower.
  • circle-check Show your customers that you care by swiftly addressing all of their post-purchase and order management inquiries, providing them with seamless resolution from start to finish.
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Make Every Conversation Count

Make it easy for your customers to quickly find what they are looking for - with just a few clicks

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Pre-built Conversation Workflows

Haptik's expansive library of over 100 pre-built conversational workflows are designed for retail companies and make post-purchase management more efficient.

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Proactive Engagement

Keep your leads warm in their purchase journey by sending highly relevant and timely notifications over channels such as WhatsApp.

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Upselling & Cross-selling

Take advantage of upselling and cross-selling opportunities to provide customers with an improved shopping experience, resulting in higher conversions.

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Smart Agent
Routing

Escalate queries that require human intervention and get your query or concern resolved quickly.

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Let Haptik Make It Happen

Drive more leads, sell more products & improve overall customer satisfaction

68%
Repeat Rate
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28%
Lead Conversion
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2.4X
Increase in Cart Addition
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