.webp)
.webp)
.webp)
.webp)
Automate Product FAQs
Make shopping seamless for your customers by intuitively answering their frequently asked questions, so that they don't need to contact a live agent.
Advanced Natural Language Understanding
RETAIL
Maximize Conversions & Grow Your Sales with Haptik
Use GPT-powered chatbots on WhatsApp & other channels to personalize the end-to-end shopping experience and improve customer engagement and sales.
Trusted by Leading eCommerce Brands
Generate High-Quality Leads
-
Leverage omnichannel chatbots , powered by GPT-first technology, to interact with potential customers and gain invaluable insights into their wants and needs.
-
Attract more users instantly when they discover your brand on social media channels, and keep them coming back for more.
-
Build contextual retargeting campaigns that engage with prospects on the right channels and at the right time.
Start Selling Everywhere
-
With Haptik, you can bring your entire product catalog to popular channels that your customers are using.
-
Allow potential buyers to evaluate products, read customer feedback, add items to their shopping cart and complete the payment process - all within the messaging platform.
-
Provide your customers with tailored product recommendations that boost conversions and increase customer satisfaction.
Offer Instant Support to Customers
-
Use automation to provide your customers with quick answers and eliminate the need to wait for a response.
-
Effectively manage and improve returns processing so as to save time and optimize costs and manpower.
-
Show your customers that you care by swiftly addressing all of their post-purchase and order management inquiries, providing them with seamless resolution from start to finish.
Make Every Conversation Count
Make it easy for your customers to quickly find what they are looking for - with just a few clicks
Pre-built Conversation Workflows
Haptik's expansive library of over 100 pre-built conversational workflows are designed for retail companies and make post-purchase management more efficient.
Proactive Engagement
Keep your leads warm in their purchase journey by sending highly relevant and timely notifications over channels such as WhatsApp.
Upselling & Cross-selling
Take advantage of upselling and cross-selling opportunities to provide customers with an improved shopping experience, resulting in higher conversions.
Smart Agent
Routing
Escalate queries that require human intervention and get your query or concern resolved quickly.
Drive Commerce with Each Conversation
Power an end-to-end conversational commerce journey across channels
.webp)
Improve Conversions with Personalized Recommendations
Offer data-driven, personalized product recommendations based on the customer's browsing behavior and purchase history to improve conversion rate and enhance buying experience.
Proactive Mesaaging
.webp)
Integrated, Seamless Transactions
Offer supreme convenience to shoppers by allowing them to complete transactions without having to switch apps.
Growth of Digital Payments Using AI Chatbots
.webp)
Start Upselling & Cross-Selling
Provide tailored recommendations to your customers based on their purchases and buying preferences to boost average order value and enhance CX.
Commerce Capabilities
Turn Popular Messaging Channels into Revenue Streams
Leverage omnichannel capabilities to engage with customers on WhatsApp, Instagram, Messenger & SMS and offer great customer experiences to trigger brand loyalty and increase sales & revenue.
Omnichannel Messaging
.webp)
Let Haptik Make It Happen
Drive more leads, sell more products & improve overall customer satisfaction
Recommended Resources
Relevant reads for Retail industry
.jpg?quality=low&width=1200&height=628&name=blog-banner-2%20(1).jpg)
