Improve Audience Engagement with Personalized Content


Promote new releases, personalize show suggestions, and grow your subscribers by engaging in meaningful conversations with your audience at every stage.


Trusted by Leading Media & Entertainment Brands


Promote Your Latest Launches and Create Market Buzz

  • circle-check Run paid ad campaigns, and broadcast notifications to get your users talking about latest releases on apps like Instagram, Messenger, WhatsApp and others.
  • circle-check Share live updates and event information at the right time to pique subscriber interest.
  • circle-check Inform users about upcoming discounts, on-demand shows, pay-per-views, and more to build lifelong relationships.
Explore Conversational Marketing right arrow

Grow Your Customer Base and Sales

  • circle-check Automate tasks like buying show tickets, subscriptions, upgrades within games and more to generate revenue faster.
  • circle-check Suggest new and trending content based on your user’s personal preferences to bring back dormant subscribers.
  • circle-check Remind users about upcoming subscription renewals and collect pending payments to reduce abandoned accounts.
Conversational Commerce for Media right arrow

Subscriber Support at Scale

  • circle-check Empower your users to update subscription plans, renew packages, make payments, and manage accounts on their own.
  • circle-check Automate FAQs related to billing, account information, so that agents can focus their time on more important customer-facing matters.
  • circle-check Provide fast and timely query resolution.
Learn How a Gaming App Achieved 78% Support Automation Rate right arrow

Enhance Media & Entertainment Experiences with Haptik

Enable your subscribers to watch their favorite shows hassle-free


Pre-built Conversation Workflows

Leverage Haptik’s library of 100+ pre-built conversation workflows used by Media & Entertainment industry leaders.


Send Two-way notifications

Make your campaigns interactive by engaging in two-way conversations that nudge users further in their journeys.


Support for 130+ Languages

Increase your viewership across regions by supporting local languages that your users prefer to watch their shows in.


Smart Agent

Quickly address up to 80% of customer inquiries and direct more pressing cases to support agents.

The Impact of Haptik’s Media & Entertainment Chatbots

Drive superior customer engagement, offer instant resolution and achieve higher ROI