Helpdesk Automation - 8 Ideas for Robust Ticketing System

Service Desk Automation: Scale Customer Support and Boost Efficiency

How to reinforce IT service desk with AI-powered ITSM Chatbots

Chatbots for Wealth Management: Augmenting Wealth using AI Technology

How Will Conversational AI Accelerate the Mortgage Loan Process

Linguist Pro - Never let language be a barrier

Credit Card Chatbots: How They Ensure Amazing Benefits For You

Delivering Unified CX with Salesforce Service Cloud and Haptik

Digital Fintech: How AI Chatbots Play A Role In Fintech Industry

What are the Features of WhatsApp Business?

8 Reasons Why Your Brand Needs a Shopping Assistant Chatbot

Whatsapp eCommerce Chatbots - The Biggest Trend in eCommerce

Digital Lending Made Easy with Mortgage Chatbots

AI Recommendations - How it works

IT Help Desk - Automate and Scale Service Desk Support with Cognitive AI Assistants

The next-gen Digital Payment Trends Using Intelligent Chatbots

Introducing Buzzo - an AI-driven Voice Assistant to transform your digital shopping experience

Why your eCommerce brand needs a WhatsApp eCommerce Chatbot

9 Best Chatbots in the Financial Services Industry

How Voice Chatbots Boost Customer Experience In Telecom

AI Recommendations - Understand and Optimize Conversations Proactively

Enterprise Helpdesk Chatbots: How They Boost Customer Service

7 Remarkable IVR Trends For the Year 2021 And Beyond

9 Ways AI Chatbot will transform the Mortgage Industry in 2021

How Chatbots are Poised to Transform Customer Service

No Code Chatbots: Leverage Technology To Boost Customer Satisfaction

Redefining Personal Finance with Chatbots

Haptik is Conversational IVR Ready

4 eCommerce Customer Experience Trends for 2021 (and How AI Can Help)

IVR Deflection vs Conversational IVR: How to Improve Customer Satisfaction

Automation in Insurance: How to Gain Tremendous Competitive Advantage

4 Factors Driving the Growth of Voice Assistants for eCommerce

How to Effectively Automate Insurance Claims with Chatbots

Haptik’s EMNLP Accolade - Raising the bar for Virtual Assistants

3 Virtual Assistant Trends for Retail and eCommerce Brands

How Haptik sets itself up for Industry Specific Specialisation

Sentiment Analysis: Enhancing Your Virtual Assistant's Emotional Intelligence

Haptik Joins Hands with Innominds to Power Digital Next Initiatives

How Conversational AI Drives Sales for Financial Services Brands

Key Highlights from our Founders Roundtable on Innovation during COVID-19

Why Financial Services Brands Should Leverage Conversational AI for Customer Care

3 Ways Conversational AI Can Drive E-Commerce Sales

How AI Chatbots help Ecommerce Brands reduce cart abandonment rate

Introducing ‘Smart Assist’: An Intervention to Humanize AI

GPT-3: Balancing the Benefits & Risks

3 Ways Facebook Messenger Helps eCommerce Businesses

What the Jio-Facebook-Google Partnership Means for Haptik

Brands Use Haptik’s COVID-19 AI Template to Handle Customer care

How Conversational AI Enhances the Insurance Customer’s Journey

Conversational AI in Insurance: A Glimpse of the Future

Why Conversational AI is the Best Partner Insurance Agents Can Have

Why Conversational AI is the Perfect Lead Generation Tool for Insurance Brands

How to Leverage the Power of Empathy with Virtual Assistants

WhatsApp Enterprise: The Do’s and Don’ts

5 Use Cases of Insurance Chatbots

4 Ways Conversational AI Can Help Your University

How to Engage and Serve Customers with WhatsApp Chatbot

WhatsApp Marketing: Acquire Customers on Whatsapp

Handling Out-of-Scope Queries in Virtual Assistants

Behind the Scenes: How Haptik Built a Chatbot for the Reliance Industries “Rights Issue”

WhatsApp Enterprise: How to Get Started in 5 Steps

3 Reasons Why WhatsApp is the Future of Commerce

Understanding Bot Breaks, and How to Handle Them

How Conversational AI Helps Ensure Business Continuity During Crisis

Conversational Commerce Chatbot is the future of ecommerce

Haptik Reborn: New Logo, New Look, Same Mission

Haptik: The School of Dreams


Conversational AI in Healthcare: 2 Key Use Cases

Haptik Develops WhatsApp Chatbot for Govt of India to Raise COVID-19 Awareness

ISAT- A framework to measure the effectiveness of an IVA

Limitations in Measuring the Performance of IVA's

Conversational Commerce: Use Cases for Retail, Travel & FSI

Chatbot vs IVA : 9 Ways to Tell the Difference

Key Takeaways from Google’s Meena chatbot

Coronavirus Helpdesk: A WhatsApp Chatbot to Answer Queries about the Novel Coronavirus

Before the Show, Play the GRAMMYs Trivia! Powered by Haptik

How Disambiguation Helps IVA's Deliver Better CX

2019 at Haptik: A Decade in a Year

4 Ways Intelligent Virtual Assistants Can Help Your Brand

10 Reasons Why Your Brand Should Be on WhatsApp

Shipping IVAs and Planting Trees: Haptik’s Pledge for a Greener Tomorrow

Haptik Launches an IVA for Tata Mutual Fund that resolves 70% of Support Queries

5 Ways Intelligent Virtual Assistants Have an Edge Over Chatbots

Haptik Expands Leadership Team with Saumil Shah Joining as Vice President of Engineering

Intelligent Virtual Assistants: Going Beyond Chatbots

Haptik Acquires Conversational Commerce Startup

Haptik brings on board Buka Gurgenidze-Steinau as VP – Cognitive Solutions

Conversational IVR: Automate Customer Care Calls with AI

Internship Story: How Haptik Helped Me Become a Better Researcher

Introducing – Financial Score Chatbot on Haptik

How Conversational AI Amplifies Retail Customer Experience

10 Usability Heuristics to Design Better Chatbots

Haptik Adds Founding Team of Conversational AI Startup Convrg to Expand North America Operations

How Haptik Drives Customer Success A Case Study

Designing a WhatsApp Bot: What to Keep in Mind

3 Reasons Why Conversational AI Has Been Embraced By Customers

5 Lessons That Helped Me As a Program Manager at Haptik

Chatbots in Marketing: A Playbook for Conversational Advertising

WhatsApp for Business: A Beginner’s Guide

4 Use Cases for Conversational AI in the Media & Entertainment Industry

Live Chat Agent Bringing a Human Touch to Conversational AI

Multilingual Chatbots Making Conversational AI Vernacular

A New Chapter Haptik Enters a Strategic Partnership with Reliance Jio

4 Ways Chatbots Are Transforming the Travel Industry

How Does a Chatbot Learn on Its Own?

5 Reasons eCommerce Brands Made Chat Primary Customer Service Medium

Paid or Free Bots: 8 Questions To Help You Decide

Dissecting Conversational UI – An Infographic

Quora AMA Session by Aakrit Vaish

Conversational AI: Key Differentiators, Insights & Examples

Why Chat Trumps Video Advertising

Events Round Up: Haptik in action all around the world!

Introducing Feedback Bot: Customer Experience Powered by Conversational AI

Voice or Text: Deciding and Designing a User-First Chatbot

Chatbot in Banking – Examples, Best Use Cases and the Future

3 Haptik Internship Stories - Working with a Startup!

How We Built Out First Voice Bot

5 Signs Your Business Most Definitely Needs A Chatbot

Leverage AI Chatbots for Public Services

4-Point CMO’s Guide To Buying A Chatbot

How Conversational AI can Automate Customer Service

How A Chatbot Can Help Your Healthcare Business

AI Creates Jobs. Want Proof? Here's Haptik's Story

‘AI and Chatbots are going to change the way we work’, said Swapan at TEDxSPIT

Bots-Up Gurugram: Highlights from India’s largest Chatbot Meetup

Introducing India’s First Life Insurance Chatbot

The Chatbot Dictionary

Bots-Up Bengaluru Roundup: Highlights from India’s largest chatbot meetup

4 Chatbot Solutions For The Financial Services Industry

Behavioural Economics: How Users Make a Choice

Bots-Up Mumbai Roundup: Highlights from India’s largest chatbot meetup

The state of chatbot market in India in 2017

How to Use WhatsApp Chatbot for Lead Generation

7 Common Mistakes Business Analysts Make

Interns Be Like

Analysing the success of India's First Insurance Chatbot

How Your Assistant Can Help You Have A Great Valentine’s Day

"I work with this startup..."

My Journey From B2B to B2C & Building A “Business”

I interned at Haptik for 3 months and here’s my experience!

Welcome To The Party, Google

2 Years Later

My First Week At Haptik!

When Iron Man & J.A.R.V.I.S had a conversation, off the record!

Welcome To The Party, Facebook M

5 Signs You Are Born A Growth Hacker

The First Million

Welcoming Kalaari Capital to the Haptik Family