How Conversational AI Enhances the Insurance Customer’s Journey

Conversational AI in Insurance: A Glimpse of the Future

Why Conversational AI is the Best Partner Insurance Agents Can Have

Why Conversational AI is the Perfect Lead Generation Tool for Insurance Brands

How to Leverage the Power of Empathy with Virtual Assistants

WhatsApp Enterprise: The Do’s and Don’ts

5 Conversational AI Use Cases for Insurance

4 Ways Conversational AI Can Help Your University

How to Engage and Serve Customers over WhatsApp

How to Acquire Customers on WhatsApp

Handling Out-of-Scope Queries The X-Factor That Makes or Breaks a Virtual Assistant

Behind the Scenes: How Haptik Built a Chatbot for the Reliance Industries “Rights Issue”

WhatsApp Enterprise: How to Get Started in 5 Steps

3 Reasons Why WhatsApp is the Future of Commerce

Understanding Bot Breaks, and How to Handle Them

How Conversational AI Helps You Ensure Business Continuity During Crisis

Conversational Commerce Reinventing Shopping Assistants for the Virtual World

Haptik Reborn: New Logo, New Look, Same Mission

Haptik: The School of Dreams


Conversational AI in Healthcare: 2 Key Use Cases

Haptik Develops WhatsApp Chatbot for Government of India to Raise COVID-19 Awareness

Introducing ISAT: A New Framework to Measure Virtual Assistant Performance

Limitations in Measuring the Performance of Intelligent Virtual Assistants

Conversational Commerce: Use Cases for Retail, Travel & Financial Services

Chatbot vs. Intelligent Virtual Assistant: 9 Ways to Tell the Difference

The Future of Conversational AI: Key Takeaways from Google’s Meena chatbot

Coronavirus Helpdesk: A WhatsApp Chatbot to Answer Queries about the Novel Coronavirus

How Do You Calculate Your Brand’s Conversational AI ROI?

Before the Show, Play the GRAMMYs Trivia! Powered by Haptik

How Disambiguation Helps Intelligent Virtual Assistants Deliver Better CX

2019 at Haptik: A Decade in a Year

4 Ways Intelligent Virtual Assistants Can Help Your Brand

10 Reasons Why Your Brand Should Be on WhatsApp

Shipping IVAs and Planting Trees: Haptik’s Pledge for a Greener Tomorrow

Haptik Launches an IVA for Tata Mutual Fund that resolves 70% of Support Queries

5 Ways Intelligent Virtual Assistants Have an Edge Over Chatbots

Haptik Expands Leadership Team with Saumil Shah Joining as Vice President of Engineering

Intelligent Virtual Assistants: Going Beyond Chatbots

Haptik Acquires Conversational Commerce Startup

Haptik brings on board Buka Gurgenidze-Steinau as VP – Cognitive Solutions

Conversational IVR: Automate Customer Care Calls with AI

Internship Story: How Haptik Helped Me Become a Better Researcher

Introducing – Financial Score Chatbot on Haptik

4 Ways Conversational AI is Transforming Retail

10 Usability Heuristics to Design Better Chatbots

Haptik Adds Founding Team of Conversational AI Startup Convrg to Expand North America Operations

How Haptik Drives Customer Success A Case Study

Designing a WhatsApp Bot: What to Keep in Mind

3 Reasons Why Conversational AI Has Been Embraced By Customers

5 Lessons That Helped Me As a Program Manager at Haptik

Chatbots in Marketing: A Playbook for Conversational Advertising

WhatsApp Business Solution: A Beginner’s Guide

4 Use Cases for Conversational AI in the Media & Entertainment Industry

Live Chat Agent Bringing a Human Touch to Conversational AI

Multilingual Chatbots Making Conversational AI Vernacular

A New Chapter Haptik Enters a Strategic Partnership with Reliance Jio

4 Ways Chatbots Are Transforming the Travel Industry

How Does a Chatbot Learn on Its Own?

5 Reasons Top E-commerce Businesses Have Made Chat Their Primary Customer Service Medium

Paid or Free Bots: 8 Questions To Help You Decide

Dissecting Conversational UI – An Infographic

Quora AMA Session by Aakrit Vaish

Understanding Conversational AI – What, Where & How You Can Use Bots

Why Chat Trumps Video Advertising

Events Round Up: Haptik in action all around the world!

Introducing Feedback Bot: Customer Experience Powered by Conversational AI

Voice or Text: Deciding and Designing a User-First Chatbot

Chatbots in Banking – Examples, Best Use Cases and the Future

3 Haptik Internship Stories - Working with a Startup!

How We Built Out First Voice Bot

5 Signs Your Business Most Definitely Needs A Chatbot

How the Government Can Leverage the Power of Chatbots for Public Services

4-Point CMO’s Guide To Buying A Chatbot

Are You Using Conversational AI for Customer Support?

How A Chatbot Can Help Your Healthcare Business

AI Creates Jobs. Want Proof? Here's Haptik's Story

‘AI and Chatbots are going to change the way we work’, said Swapan at TEDxSPIT

Bots-Up Gurugram: Highlights from India’s largest Chatbot Meetup

Introducing India’s First Life Insurance Bot on Haptik

The Chatbot Dictionary

Bots-Up Bengaluru Roundup: Highlights from India’s largest chatbot meetup

4 Chatbot Solutions For The Financial Services Industry

Behavioural Economics: How Users Make a Choice

Bots-Up Mumbai Roundup: Highlights from India’s largest chatbot meetup

The state of chatbot market in India in 2017

Lead Generation: The “WhatsApp” of Conversational Interfaces

7 Common Mistakes Business Analysts Make

Interns Be Like

Analysing the success of India's First Insurance Chatbot

How Your Assistant Can Help You Have A Great Valentine’s Day

"I work with this startup..."

My Journey From B2B to B2C & Building A “Business”

I interned at Haptik for 3 months and here’s my experience!

Welcome To The Party, Google

2 Years Later

My First Week At Haptik!

When Iron Man & J.A.R.V.I.S had a conversation, off the record!

Welcome To The Party, Facebook M

5 Signs You Are Born A Growth Hacker

The First Million

Welcoming Kalaari Capital to the Haptik Family