Industry Viewpoint, Ecommerce Chatbot

3 Virtual Assistant Trends for Retail and eCommerce Brands

There has been an exponential growth in the use of Conversational AI in the retail industry. Global retailers and eCommerce players have realized the power of Messaging to enhance CX, drive revenue and reduce costs.

18 Nov 20

Industry Viewpoint, Product Announcements, Natural Language Processing

How Haptik sets itself up for Industry Specific Specialisation

Digital transformation has become an essential requirement in the way businesses function in the post-Covid era. Virtual Assistants are becoming the go-to option for companies to embark on this new journey. However, evaluating and choosing the right conversational AI partner can often become a critical challenge to solve.

12 Nov 20

Industry Viewpoint, Conversational AI, Finance Chatbot

How Conversational AI Drives Sales for Financial Services Brands

According to a survey by Cognizant, 74% of financial services executives believe that AI is extremely important to the success of their companies. When asked what AI technologies their brands were investing in, the most popular answer (given by 72% of the respondents) was virtual assistants.

20 Aug 20