INDUSTRY VIEWPOINT

3 Virtual Assistant Trends for Retail and eCommerce Brands


                                                     
There has been an exponential growth in the use of Conversational AI in the retail industry. Global retailers and eCommerce players have realized the power of Messaging to enhance CX, drive revenue and reduce costs.

18 Nov 20

INDUSTRY VIEWPOINT

How Conversational AI Drives Sales for Financial Services Brands

According to a survey by Cognizant, 74% of financial services executives believe that AI is extremely important to the success of their companies. When asked what AI technologies their brands were investing in, the most popular answer (given by 72% of the respondents) was virtual assistants.

20 Aug 20

INDUSTRY VIEWPOINT

Why Financial Services Brands Should Leverage Conversational AI for Customer Care

According to Autonomous Research, AI and machine learning can replace over $1 trillion of the current financial services cost structure, while a recent survey by Cognizant revealed that 74% of financial services executives believe that AI is extremely important to the future success of their companies.

11 Aug 20