AI Chatbot, Industry Viewpoint, Conversational AI

How to pick the right use-cases for your Chatbot

When Artificial Intelligence (AI) became viable for enterprises, it was only a matter of time before businesses turned to AI-powered IVAs and Chatbots as smarter conversational solutions to meet the ever-growing customer expectation.

06 Jul 21

Industry Viewpoint, Ecommerce Chatbot

3 Virtual Assistant Trends for Retail and eCommerce Brands

There has been an exponential growth in the use of eCommerce chatbots. eCommerce chatbot has helped global retailers and eCommerce players realize the power of Messaging to enhance CX, drive revenue, and reduce costs.

18 Nov 20

Industry Viewpoint, Product Announcements

How Haptik sets itself up for Industry Specific Specialisation

Digital transformation has become an essential requirement in the way businesses function in the post-Covid era. Virtual Assistants are becoming the go-to option for companies to embark on this new journey. However, evaluating and choosing the right conversational AI partner can often become a critical challenge to solve.

12 Nov 20