Conversation Studio
The Simplest Way to Build an Intelligent Virtual Assistant
Build an AI chatbot within minutes using Haptik's Conversation Studio; without writing a single line of code.
Deliver High-performing Customer Experiences
Leverage our simple drag & drop Conversation Studio with 100+ smart skills as chatbot templates to design engaging conversations. Benefit from industry-focused NLU models with proven success.
Pre-engineered Smart Skills
Choose from 100+ pre-built, domain-specific, conversational journeys for the most common use cases for your industry.
- Intuitive chatbot templates
- Created by Conversation Designers, and Language Experts
- Derived from hundreds of IVA implementations
Augment your Training Data with FAQs
Integrate your business FAQs and existing CRM data to improve the IVA’s automation rate for simple, routine queries.
- How-to guides & step-by-step documentation
- Conversation Design Handbook crafted by Conversation Design Experts & Linguists
- Platform Knowledge Centre
Seamless Integrations using Code Editor
Implement out-of-box integrations with 100+ CRM tools and systems of records while reducing cost overheads by using our native Python-based Code Editor. Extend the platform’s capabilities by using our open, flexible APIs and Webhooks.
Multilingual Conversations with Linguist Pro
- Domain specialization with Custom Glossary module
- Fully configurable bot responses to manage cultural nuances and colloquialisms
- Custom Entity Extractor to accurately capture proper nouns and numbers
- Custom language capabilities like Smart Assist, Disambiguation and Smart Variants
Make your IVA friendly with the Small Talk Module
Haptik's Conversational Studio comes with an in-built small talk module trained on thousands of user utterances and 300+ situations, allowing you to focus on business-specific use cases, without worrying about general conversational capabilities.
- Add the power of personality to your virtual assistant.
- Develop a custom personality.
- Humanize conversations at scale.
Enhance User Engagement with 100+ UI elements
Enhance user experience and improve engagement using our smart interactive elements.
- Make conversations easier with Menu, quick replies, and slot picker.
- Drive richer engagement with image carousel, store locator, intelligent bot prompts, and more.
Build Once Deploy Anywhere
Leverage 15+ ready-to-use channels and integrations that you can simply configure and go live. Effortlessly send messages and receive responses using Haptik’s plug & play Bot as an API via webhooks.
