Pre-empt user needs, accelerate product sales, deliver instant support, generate leads, and drive engagement on the app that your users already use and love!
Show your users personalized product recommendations, tell them about your offers and discounts, nudge them to visit your offline store or request a product demo, and deliver accurate and blazing-fast support to your customers directly on Facebook Messenger. Seamlessly transfer chats to live agents whenever needed with full context for faster resolution.
Prompt users both new and existing to start a conversation with your brand using Persistent Menu. This feature within Facebook Chat bot allows you to showcase your best-selling products, offers, discounts, product demo, and frequently asked questions such as “How do I change my billing plan?'
When users talk to bots, they want answers and they want them fast! Equip them with quick replies to make it easier for your users to get answers to what they’re looking for. Add pre-built templates to guide users across their support or commerce journey within the app they already love and use!
Display some of your best-selling products using carousels and add strong CTA buttons nudging users to take action! Drive traffic to your website or app, increase product demo sign-ups, promote offers & discounts, and seamlessly turn conversations into sales all within Facebook Messenger.
Contextual AI to Agent handoff to reduce risk scenarios. Agents get quick access to user information, history, purchases, loyalty, and more to deliver accurate support and accelerate ‘in-the-moment sales.
Haptik’s Facebook chatbots integrate with leading Live Agent Platforms to reduce agent response time with helpful data and winning responses
Haptik offers a zero coding deep integration with Zendesk, enabling on-demand, self-serve, automated support on Instagram, along with friction-free live agent hand-off.
Using Freshdesk for your live agents? Make your agents’ lives simpler by using chatbots for Facebook Messenger to resolve routine tasks along with seamless AI-Agent handoff whenever needed.
Give your users the best of AI and Agents. Allow Facebook chat bot to solve common user queries in no time, and let your Live Agents focus on high-priority critical issues.
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