Conversational Marketing that Drives Brand Growth

Move your users across marketing and sales funnels by having real-time conversations to increase your conversions

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$173M is projected to be spent on social media ads in 2022

5X ad costs are required to drive the same amount of traffic

90% customers demand responses instantly within ten minutes

66% users expect brands to understand their unique needs

Interactive Conversational ads

Stand out in the saturated market of digital advertising with ads that can talk with your customers. Capture user details as part of the conversation and answer all of their in-the-moment queries to generate leads instantly

Capitalize on users' initial attention with Click-to-message call to actions

Provide dynamic ad experiences with two-way communication

Increase your return on ad spent (ROAS) on social media channels like Facebook and Instagram

Personalised Buying Guidance

Make it simple and easy for users to purchase from your brand. Instantly match user preferences with your products & services with our AI-driven recommendation engine just like a human would

Go beyond keyword search to understand user preferences even from their most complex queries

Provide easy product comparisons and reviews to help users make their decisions faster

Complete the purchase journey within the messaging apps by using payment integrations

Proactive Messaging & Engagement

Don't wait for your customers to contact you. Once your users have engaged with your brand, make their experience even more delightful by proactively communicating everything they should know.

Send personalized notifications to your users based on their activity or inactivity

Send periodic updates to keep users informed about shipping updates, orders, payments & more

Win back abandoned carts with exciting offers and discounts

Behavioural User Insights

Build targeted campaigns for your users instead of one-size-fits-all messaging. Go beneath the surface data to learn what ticks your users, which products they like/dislike, which trends they follow and what should be the next big focus for your brand

Increase engagement every time with highly targeted ad campaigns

Turn one-time customers into repeat buyers and build lifetime relationships

Unlock the maximum buying potential of your users throughout their lifecycle

What Are Our Customers Saying?

"Haptik helps us fulfill our customer needs in a way that’s immediate, effective, and still feels friendly. After implementing ‘Pep’ we have been able to support our customers at any time of the day, delivering instant support."

Ketan Kahandal Assistant Manager

"Working with Haptik, got our customer satisfaction at an all-time high, with an overall happiness rating of above 95% for all conversations."

Shrini Viswanath Co-Founder

"We partnered with Haptik to build an AI-powered virtual assistant to deliver personalized recommendations and drive engagement across every stage in the buyer’s journey."