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Recent Articles

Trust 'Conversational Commerce' to Achieve Holiday Sales Goals
Trust 'Conversational Commerce' to Achieve Holiday Sales Goals
8 min read
Conversational AI in Healthcare
Conversational AI in Healthcare: 5 Key Use Cases (Updated 2022)
7 min read
Conversational Commerce: Your definitive guide to C-Commerce
Conversational Commerce: Your definitive guide to C-Commerce
15 min read
Solving eCommerce Challenges
Solving eCommerce Challenges with Conversational Commerce
5 min read
Top AI chatbot trends to watch in 2022
Top AI chatbot trends to watch in 2022
7 min read
Haptik & MDI NOVARE sign a strategic partner agreement
3 min read
Conversational AI
Conversational AI: Key Differentiators, Insights & Examples
11 min read
Chatbot vs Intelligent Virtual Assistant
Chatbots vs Intelligent Virtual Assistants
8 min read
9 Ways AI Chatbot will transform the Mortgage Industry
9 Ways AI Chatbot will transform the Mortgage Industry in 2022
10 min read
financial
9 Best Chatbots in the Financial Services Industry
10 min read
Digital Lending Made Easier with Mortgage Chatbots
Digital Lending Made Easier with Mortgage Chatbots
11 min read
Insurance Claims with Chatbots
How to Effectively Automate Insurance Claims with Chatbots
11 min read
IT Service Desk
How to reinforce IT Service Desk with AI-Powered ITSM Chatbots
9 min read
A One-Stop Solution for SMBs to Drive Sales on WhatsApp
Interakt: A One-Stop Solution for SMBs to Drive Sales on WhatsApp
5 min read
Banking Chatbots
Banking Chatbots: How Does Omnichannel Digital Banking Enhance CX
10 min read
InsureTech Helping CIOs
How Is InsureTech Helping CIOs Fulfill Changing Expectations?
9 min read
Helpdesk Automation
Helpdesk Automation - 8 Ideas for Robust Ticketing System
9 min read
Chatbots for Wealth Management
Chatbots for Wealth Management: Augmenting Wealth using AI Technology
10 min read
How Will Conversational AI Accelerate the Mortgage Loan Process
How Will Conversational AI Accelerate the Mortgage Loan Process
12 min read
Credit Card Chatbots How They Ensure Amazing Benefits For You
Credit Card Chatbots: How They Ensure Amazing Benefits For You
11 min read
Digital Fintech
Digital Fintech: How AI Chatbots Play A Role In Fintech Industry
9 min read
8 Reasons Why Your Brand Needs a Shopping Assistant Chatbot
8 Reasons Why Your Brand Needs a Shopping Assistant Chatbot
11 min read
The next-gen Digital Payment
The next-gen Digital Payment Trends Using Intelligent Chatbots
10 min read
Buzzo
Introducing Buzzo: An AI-driven Voice Assistant for Shopping
7 min read
How Voice Chatbots Boost Customer Experience In Telecom
10 min read
Enterprise Helpdesk Chatbot
Enterprise Helpdesk Chatbots: How They Boost Customer Service
10 min read
How Chatbots are Poised to Transform Customer Service
How Chatbots are Poised to Transform Customer Service
10 min read
No Code Chatbots
No Code Chatbots: Leverage Technology To Boost Customer Satisfaction
10 min read
Redefining Personal Finance with Chatbots
Redefining Personal Finance with Chatbots
6 min read
IVR Deflection or Conversational IVR: Which is better?
10 min read
Automation in Insurance
Automation in Insurance: How to Gain Tremendous Competitive Advantage
11 min read
Intelligent Virtual Assistants
How Disambiguation Helps IVA's Deliver Better CX
6 min read
Internship Story
Internship Story: How Haptik Helped Me Become a Better Researcher
6 min read
usability heuristics chatbots
10 Usability Heuristics to Design Better Chatbots
8 min read
Drive Customer Success
How Haptik Drives Customer Success A Case Study
8 min read
WhatsApp Bot
Designing a WhatsApp Bot: What to Keep in Mind
9 min read
Manager at Haptik
5 Lessons That Helped Me As a Program Manager at Haptik
9 min read
Conversational Advertising
Chatbots in Marketing: A Playbook for Conversational Advertising
9 min read
self-learning-chatbot
How Does a Chatbot Learn on Its Own?
6 min read
round-up-events
Events Round Up: Haptik in action all around the world!
8 min read
Introducing Feedback Bot: CX Powered by Conversational AI
9 min read
voice-text
Voice or Text: Deciding and Designing a User-First Chatbot
7 min read
signs-your-business-needs-chatbot
5 Signs Your Business Most Definitely Needs A Chatbot
6 min read
Swapan at TEDxSPIT
AI & chatbots will change how we work, said Swapan at TEDxSPIT .
4 min read
Bots-Up meetup in Mumbai
India’s largest chatbot meetup: Bots-Up Bengaluru Roundup | Haptik
4 min read
How to Use WhatsApp Chatbot for Lead Generation
How to Use WhatsApp Chatbot for Lead Generation
4 min read
India's First Insurance Chatbot
Analysing the success of India's First Insurance Chatbot
1 min read
Welcome To The Party
Welcome To The Party, Google
2 min read
My First Week At Haptik
My First Week At Haptik!
5 min read

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