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Recent Articles

whatsapp-flows
WhatsApp Flows: Bringing Structure to Business-Customer Interactions
6 min read
Gen AI in eCommerce: Operations
Generative AI in eCommerce: 5 Ways It Boosts Operational Efficiency (and Reduces Costs)
4 min read
Customer_Support_in_eCommerce
5 Ways Generative AI Transforms Customer Support in eCommerce
5 min read
5 Ways Generative AI Transforms Marketing in eCommerce
5 min read
WhatsApp Business Pricing
WhatsApp Pricing 2024: New Authentication & International Authentication Rates for India and Indonesia
3 min read
Gpt 4o
GPT-4o & Gemini 1.5 Flash: What the Upgraded OpenAI & Google’s AI Models Mean for Enterprises
3 min read
WhatsApp marketing guide: how to avoid spamming
WhatsApp Marketing for Brands: How to Avoid Spam in 2024
10 min read
Conversational AI in Healthcare
Conversational AI in Healthcare: 5 Key Use Cases (Updated 2024)
7 min read
IVR header
Conversational IVR: Automate Customer Care Calls with AI
8 min read
OpenAI_Sora
What OpenAI’s Introduction of Text-to-Video Generator Sora Means for Enterprises
3 min read
haptik_x_tira
Tira & Haptik Partner to Reimagine Customer Experience with Gen AI
2 min read
7_Best-Customer-Support-Software
7 Best Customer Support Software & Tips to Choose the Right One
11 min read
Jio Haptik Surpasses 15 Billion Conversations, Leading India’s AI Market
2 min read
10 Best AI Chatbots In India
10 Best AI Chatbots In India (Updated 2024)
10 min read
Live Chat in Gen AI
Live Chat Agents in the Generative AI Era & What It Means for Customer Support
6 min read
2023-Wrapped
2023 Highlights: Haptik Turns 10, Launch of Gen AI-First Product Stack & More
6 min read
Introducing Contakt: Welcoming a New Era in Customer Experience with Generative AI
6 min read
Contakt vs yellow
A Complete Review of Yellow.ai vs Contakt
12 min read
Contakt-vs-Freshworks
Full Review of Freshworks Customer Service Suite vs Contakt
9 min read
Automate-Customer-Care
How Conversational AI can Automate Customer Service
5 min read
Gen-AI-tickets-prevention
Generative AI: 5 Ways It Helps Prevent Ticket Creation
4 min read
AI-Chatbot-Customer-Self-Service-24-08
AI Chatbot: Why It’s Essential for Customer Self-Service
3 min read
Top WhatsApp BSPs
Top 10 WhatsApp Business Solution Providers in 2024
18 min read
6-Best-WhatsApp-Chatbots
10 Best WhatsApp Chatbots in India
13 min read
digital payment using AI chatbot
The Next-Gen Digital Payment Trends Using Intelligent Chatbots
10 min read
5-Best_Chatbots_in_the_Financial_Services_Industry
5 Best Chatbots in the Financial Services Industry in 2024
7 min read
Chat_GPT_Blog
Haptik Plans to Leverage ChatGPT and Generative AI to Benefit Enterprises
5 min read
CPG-BlogBanner
5 Growth Strategies for CPG Brands to Thrive Amid Economic Downturn
5 min read
WhatsApp Business Pricing
WhatsApp Business Pricing 2023: What It Means For You
4 min read
Top AI chatbot trends to watch in 2023
Top AI chatbot trends to watch in 2023
7 min read
9 Ways AI Chatbot will transform the Mortgage Industry
Mortgage Chatbots: 11 Ways They Disrupt the Industry
7 min read
Trust 'Conversational Commerce' to Achieve Holiday Sales Goals
Trust 'Conversational Commerce' to Achieve Holiday Sales Goals
8 min read
Conversational Commerce: Your definitive guide to C-Commerce
Conversational Commerce: Your definitive guide to C-Commerce
15 min read
Solving eCommerce Challenges
Solving eCommerce Challenges with Conversational Commerce
5 min read
Haptik & MDI NOVARE sign a strategic partner agreement
3 min read
Conversational AI
Conversational AI: Key Differentiators, Insights & Examples
11 min read
Chatbot vs Intelligent Virtual Assistant
Chatbots vs Intelligent Virtual Assistants
8 min read
Digital Lending Made Easier with Mortgage Chatbots
Digital Lending Made Easier with Mortgage Chatbots
11 min read
Insurance Claims with Chatbots
How to Effectively Automate Insurance Claims with Chatbots
11 min read
IT Service Desk
How to reinforce IT Service Desk with AI-Powered ITSM Chatbots
9 min read
A One-Stop Solution for SMBs to Drive Sales on WhatsApp
Interakt: A One-Stop Solution for SMBs to Drive Sales on WhatsApp
5 min read
Banking Chatbots
Banking Chatbots: How Does Omnichannel Digital Banking Enhance CX
10 min read
InsureTech Helping CIOs
How Is InsureTech Helping CIOs Fulfill Changing Expectations?
9 min read
Helpdesk Automation
Helpdesk Automation - 8 Ideas for Robust Ticketing System
9 min read
Chatbots for Wealth Management
Chatbots for Wealth Management: Augmenting Wealth using AI Technology
10 min read
How Will Conversational AI Accelerate the Mortgage Loan Process
How Will Conversational AI Accelerate the Mortgage Loan Process
11 min read
Credit Card Chatbots How They Ensure Amazing Benefits For You
Credit Card Chatbots: How They Ensure Amazing Benefits For You
11 min read
Digital Fintech
Digital Fintech: How AI Chatbots Play A Role In Fintech Industry
9 min read
8 Reasons Why Your Brand Needs a Shopping Assistant Chatbot
8 Reasons Why Your Brand Needs a Shopping Assistant Chatbot
11 min read
Buzzo
Introducing Buzzo: An AI-driven Voice Assistant for Shopping
7 min read
No Code Chatbots
No Code Chatbots: Leverage Technology To Boost Customer Satisfaction
10 min read
IVR Deflection or Conversational IVR: Which is better?
10 min read
Automation in Insurance
Automation in Insurance: How to Gain Tremendous Competitive Advantage
11 min read
Intelligent Virtual Assistants
How Disambiguation Helps IVA's Deliver Better CX
6 min read
Internship Story
Internship Story: How Haptik Helped Me Become a Better Researcher
6 min read
usability heuristics chatbots
10 Usability Heuristics to Design Better Chatbots
8 min read
Drive Customer Success
How Haptik Drives Customer Success A Case Study
8 min read
Manager at Haptik
5 Lessons That Helped Me As a Program Manager at Haptik
9 min read
Conversational Advertising
Chatbots in Marketing: A Playbook for Conversational Advertising
9 min read
self-learning-chatbot
How Does a Chatbot Learn on Its Own?
6 min read
round-up-events
Events Round Up: Haptik in action all around the world!
8 min read
Introducing Feedback Bot: CX Powered by Conversational AI
9 min read
voice-text
Voice or Text: Deciding and Designing a User-First Chatbot
7 min read
Swapan at TEDxSPIT
AI & chatbots will change how we work, said Swapan at TEDxSPIT .
4 min read
Bots-Up meetup in Mumbai
India’s largest chatbot meetup: Bots-Up Bengaluru Roundup | Haptik
4 min read
How to Use WhatsApp Chatbot for Lead Generation
How to Use WhatsApp Chatbot for Lead Generation
4 min read
India's First Insurance Chatbot
Analysing the success of India's First Insurance Chatbot
1 min read
Welcome To The Party
Welcome To The Party, Google
2 min read
My First Week At Haptik
My First Week At Haptik!
5 min read

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