Just about 3 years ago, multiple applications which were primarily backed by conventional machine learning modules got on to the wave of optimism, driven by promising results of Deep Learning techniques.
2016 has been the breakout year for chatbots. Bot or AI is the new buzz word for every new age technology company. Chatbots present a paradigm shift from the GUI to a whole new interface for getting things done. It represents a true smartphone first interface, and a part of the unstoppable shift towards all things AI.