Haptik’s Analytics Dashboard For Chatbots

At Haptik, we build new chatbots on a daily basis. These chatbots generate data, lots of it. Data including, but not limited to, what messages were exchanged, what data elements were used by the bot to respond appropriately and what problems were detected along the way. This amounts to huge volumes of data generated daily. Clearly, there is a need to interpret that data into meaningful, insightful analytics

 

Read More

How React Shaped Haptik’s Frontend Story

In case if you have not noticed, Haptik now offers enterprise solutions to build and maintain AI chatbots for different industries (check out our Coca-Cola Bot). It is enthralling to be able to build bots for different people/verticals and fulfill their use cases. But as they say, with great power comes great responsibilities.

 

Read More