PRODUCT ANNOUNCEMENTS

Introducing ‘Smart Assist’: An Intervention to Humanize AI

This article has been penned by Shrey Jain (Sr. Product Manager, Haptik) and Aman Srivastava (Machine Learning Engineer, Haptik)

29 Jul 20

PRODUCT ANNOUNCEMENTS, RESEARCH & ANALYSIS

ISAT- A framework to measure the effectiveness of an IVA

This article has been authored by Achal Kothari, AVP-Customer Success at Haptik

20 Mar 20

PRODUCT ANNOUNCEMENTS, ABOUT CONVERSATIONAL AI

Multilingual Chatbots Making Conversational AI Vernacular

2019 began with a report from Dentsu Aegis that highlighted three V’s that will drive digital media growth for the foreseeable future – Voice, Vernacular and Video.

Having already made considerable headway in the area of Voice bots, our team at Haptik turned their attention towards the second V – Vernacular.

24 Apr 19