AI Chatbot, Intelligent Analytics, Product Announcements, multilingual chatbot

Linguist Pro - Never let language be a barrier

Language capabilities have always been very critical at Haptik. We believe that for Conversational AI to be truly successful, it should be able to interact with users in the language they are most comfortable with. 

Furthermore, supporting vernacular languages becomes a non-negotiable as we expand our global client base to regions where English is not the primary language of communication. In order to ensure world-class multilingual capabilities, we took a leap forward from treating it as a checkbox capability and tried multiple approaches.

17 Mar 21

AI Chatbot, Intelligent Analytics, Product Announcements, AI Recommendations, Deep Learning

AI Recommendations - How it works

In our previous blog in the series, we had discussed how AI Recommendations leverages Artificial Intelligence to help businesses understand and learn from conversational data. These actionable insights help in - 

03 Mar 21

AI Chatbot, Intelligent Analytics, Product Announcements, AI Recommendations, Deep Learning

AI Recommendations - Understand and Optimize Conversations Proactively

As companies “conversationalize” their brands and open up new interfaces to customers, AI can inform CX decisions not only in how customer journeys are architected–such as curated buying experiences and paths to purchase–but also how to evolve the overall product and service offerings - TechCrunch

16 Feb 21