AI-driven automation has been a consistent goal for enterprises across verticals over the past several years; and recent events, particularly the COVID-19 pandemic, are only likely to make it a higher priority.

Introducing AI Chatbots as one of the revolutionary techs of 2022.

WhatsApp has become an integral part of every brand’s digital transformation strategy. The channel is being leveraged for a plethora of use cases across Customer Care and Conversational Commerce. More than 5 million+ brands are now using WhatsApp...