WhatsApp’s New Privacy Policy for Businesses

Recently, WhatsApp released a revised terms & conditions and privacy policy across their 2 billion+ user base. The purpose of this policy update was to tell users about changes to data collection practices WhatsApp will be making in the future. 

Ever since this update started rolling out, there has been a lot of speculation and rumors about how this will impact people’s privacy given the ubiquitous nature of WhatsApp. As one of the world’s leading WhatsApp Business Solution Providers, Haptik has gone through the changes in detail. We believe we needed to clarify what this will mean for businesses large & small, particularly in India and the Asia Pacific.

In this webinar, our Co-Founder & CEO Aakrit Vaish, along with our Head of WhatsApp Solutions, Apurva Mudgal, went over the specifics of what’s changed, how it impacts businesses on WhatsApp, how it impacts end users, and what lies ahead in the future. We did a 30-minute presentation followed by an open AMA session for 30 minutes.