Enhancing Customer Experience with Social Messaging Chatbots
Are you online 24*7 on your customer’s preferred channel of communication?
Brands worldwide are keeping social messaging channels at the center of their CX transformation strategy to keep up with today’s digital-first customers. With over 90% of South East Asia’s internet users on social messaging channels such as WhatsApp, Facebook, Instagram, customers expect brands to provide customer support on their preferred channel of communication.
Join us for the upcoming webinar: Enhancing Customer Experience with Social Messaging Chatbots, where we will be exploring how brands can accelerate product sales, deliver instant support, generate leads, and drive engagement on the app that your users already use.
In this Webinar, you will learn about:
Why social messaging chatbots are the need of the hour
Enabling users to complete their end to end journey on their favorite messaging app
Bringing automation and scaling up customer support
How global brands have transformed customer experience with social messaging chatbots
Speaker: Anila Rao, VP - APAC, Haptik
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