Enhancing Customer Experience with Social Messaging Chatbots
Are you online 24*7 on your customer’s preferred channel of communication?
Brands worldwide are keeping social messaging channels at the center of their CX transformation strategy to keep up with today’s digital-first customers. With over 90% of South East Asia’s internet users on social messaging channels such as WhatsApp, Facebook, Instagram, customers expect brands to provide customer support on their preferred channel of communication.
Join us for the upcoming webinar: Enhancing Customer Experience with Social Messaging Chatbots, where we will be exploring how brands can accelerate product sales, deliver instant support, generate leads, and drive engagement on the app that your users already use.
In this Webinar, you will learn about:
- Why social messaging chatbots are the need of the hour
- Enabling users to complete their end to end journey on their favorite messaging app
- Bringing automation and scaling up customer support
- How global brands have transformed customer experience with social messaging chatbots
Speaker: Anila Rao, VP - APAC, Haptik