The Covid pandemic has accelerated many trends in digital commerce, including the demand for a highly tailored customer experience (CX). It is more important than ever for insurance companies to provide fast, easy, and efficient virtual support to customers. With Conversational AI, companies can create omnichannel user journeys to simplify and personalize the way customers engage for support. It can also be a powerful lead generation tool to help visitors navigate complex user journeys to drive more revenue.
Watch this 20-minute quick-bite session on how insurance brands can leverage Conversational AI to reinforce their support functions and drive effective lead generation and engagements.