Shrey Jain

Shrey Jain

Recent Posts


Haptik’s EMNLP Accolade - Raising the bar for Virtual Assistants

Virtual Assistants are taking the digital transformation journeys of the enterprises by a storm. It’s no understatement that, COVID-19 has been the disruptor-in-chief, making the importance of enterprises picking the right partners in their digital journeys is all the more crucial. What’s more important in a partners’ capabilities than NLP, which forms the core of the very definition of a Virtual Assistant?

19 Nov 20


How Haptik sets itself up for Industry Specific Specialisation

Digital transformation has become an essential requirement in the way businesses function in the post-Covid era. Virtual Assistants are becoming the go-to option for companies to embark on this new journey. However, evaluating and choosing the right conversational AI partner can often become a critical challenge to solve.

12 Nov 20


Introducing ‘Smart Assist’: An Intervention to Humanize AI

This article has been penned by Shrey Jain (Sr. Product Manager, Haptik) and Aman Srivastava (Machine Learning Engineer, Haptik)

29 Jul 20