Make Insurance Buying, Renewal, & Support a Breeze


Meet the expectations of insurance buyers and policyholders with a seamless, on-demand, and personalized experience with insurance chatbots.


Trusted by Leading Insurance Providers


Engage & Empower Policy Buyers

  • circle-check Use chatbot prompts to engage customers with insurance policy options and advise them on a case-by-case basis.
  • circle-check Accelerate the process of acquiring customers by matching their policy requirements with suitable policy plans.
  • circle-check Use conversational data to get a comprehensive view of prospects and use the insights to re-engage and answer follow-up questions.
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Make Premium Payments Hassle-Free

  • circle-check Intuitively guide policyholders through the premium payment process and remove complexities along the way.
  • circle-check Introduce upselling and cross-selling options by matching your recommendations with what the customers are buying.
  • circle-check Offer personalized policy recommendations that drive higher conversions and happier customers.
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Offer Dedicated, On-Demand Support

  • circle-check Reduce costs while handling a large volume of queries without human intervention while still ensuring instant resolution to drive customer satisfaction.
  • circle-check Improve the efficiency of claims processing through automation where a policyholder communicates the nature of the claim and the bot initiates it.
  • circle-check Enable a smooth agent hand-off in real-time, helping customers speak with a human agent to clarify their key concerns.
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Enhance Insurance Buying Experience

Make it seamless to purchase policies, process claims, and get support


Pre-built Conversation Workflows

Leverage Haptik’s library of 100+ pre-built conversation workflows to streamline insurance-related processes.



Proactively engage with policy buyers and offer them the right policy options matching their requirements.


Support for 130+ Languages

Cater to policyholders and buyers from across geographies by using chatbots that support 130+ languages.


Smart Agent

Escalate queries that require human intervention and offer instant resolution to drive customer satisfaction.

Impact of Haptik’s Insurance Chatbots

Provide peace of mind to insurance buyers while improving engagement & CSAT