Ensure consistent responses and faster ticket resolution. Save time for both your agents and customers with Haptik’s AI Assist.
Haptik’s AI Agent Assist integrates with leading Live Agent Platforms to reduce agent response time with helpful data and winning responses
Save your Zendesk agents from busy hours and improve productivity by serving them relevant information at the right time. Augment the agent’s ability to solve queries and improve end-user experience using Haptik AI Agent Assist.
Using Freshdesk for your live agents? Make your agents’ lives simpler using AI Agent Assist that brings the combined wisdom of user conversations, knowledge base, and other resources to present the best answers, no waiting required.
Guide your Salesforce agents to deliver the most satisfying customer experiences using AI Agent Assist. Our AI evaluates past wins and surfaces the most relevant responses at every stage of the discussion, driving impressive resolutions.