Never let language be a barrier

Build powerful multilingual virtual assistants with Linguist Pro to converse with your users in their preferred language. It combines translation with custom native module for better user experiences

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Deliver multilingual customer experiences

Leverage Linguist Pro - Haptik's Hybrid Language model to deliver human-like conversations in your customer's preferred language with unmatched accuracy

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More powerful than Native Language and translation combined

Bring the best of both worlds with custom language capabilities and deliver superior performance. Linguist Pro acts as a correction layer addressing translation gaps

Learn how Haptik supports multilingual conversations

Cultural Nuances

Design Conversations to better manage colloquialisms with fully-configurable chatbot responses that can be customized based on how a business wants to communicate with users

Fully-configurable AI chatbot responses make multilingual customer interactions not prone to errors and independent of commonly used translation services

Read HowToUse Multilingual Case Study

Domain Specialization

Define custom translation pair of original and translated word with the glossary module to control and customize translation for different domains

Help your bot translate domain-specific words like जिओ to Jio instead of “live”

Read JioHealth Hub Case Study for Hindi Chatbots

Proper Nouns and Numbers

Custom Entity Extractor helps to power literal translations for proper nouns. This allows the AI-Chatbot to interpret “Sandesh” as a name instead of “message”
Custom translation module helps to captures numbers accurately and enable the AI-chatbot to Interpret numbers such as “247” as their true translation - “२४७”

What Are Our Customers Saying?

"Timely and right communications have been a key pillar in our ﬁght against COVID19. This has been greatly strengthened with Haptik’s ability to build that has been handling millions of diverse queries."

Abhishek Singh President & CEO (NeGD)

"KAYA, Kotak Life’s AI, built along with Haptik, has helped improve customer servicing capabilities. The customer response and experience was excellent, which has made us move this service on WhatsApp as well. "

Kirti Patil Sr. EVP, IT & CTO

"Haptik has been a key partner in helping us scale customer support efforts and deliver a highly efficient user experience. With Haptik we have recently launched WhatsApp assistant in Hindi to cater larger audience."