ABOUT CONVERSATIONAL AI, press release

Haptik Launches an IVA for Tata Mutual Fund that resolves 70% of Support Queries

Haptik, one of the world’s leading Conversational AI companies and a subsidiary of Reliance Industries, recently developed an Intelligent Virtual Assistant (IVA) for Tata Mutual Fund, with a scope of managing 70% of query inflow for its customer support team.

ANNOUNCEMENTS, press release

Haptik Expands Leadership Team with Saumil Shah Joining as Vice President of Engineering

Mumbai, November 26, 2019: Haptik, a subsidiary of Reliance Industries and one of the world’s largest conversational AI platforms, today announced that Saumil Shah has joined the company as the Vice President of Engineering.

ANNOUNCEMENTS, press release

Haptik brings on board Buka Gurgenidze-Steinau as VP – Cognitive Solutions

New York, September 19, 2019: Haptik, a subsidiary of Reliance Industries and one of the world’s largest conversational artificial intelligence (AI) platforms, today announced that Buka Gurgenidze-Steinau is joining the group as Vice President of Cognitive Solutions.