Make Digital Healthcare Accessible & Efficient


Streamline lead generation, patient onboarding, appointment scheduling, and test booking to create a more efficient customer experience.


Trusted by Leading Healthcare Brands


Drive Brand Awareness & Acquire Customers

  • circle-check Reach your patients directly through messaging channels such as Facebook, Google Business Messages (GBM), Instagram, and WhatsApp.
  • circle-check Provide relevant information to prospective patients at the right time in their search journey, and effectively capture leads.
  • circle-check Help patients discover services and locate healthcare facilities offering in-person visits within their vicinity.
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Make Appointment Booking Efficient

  • circle-check Give patients a convenient and easy-to-use option to book appointments anytime, anywhere through a chatbot on your website or on WhatsApp.
  • circle-check Streamline appointment rescheduling to give your patients more control, allowing them to effortlessly adjust their date and time slot.
  • circle-check Enhance patient engagement through automated appointment reminders, post-engagement follow-ups and surveys to collect feedback.
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Provide On-demand Patient Support

  • circle-check Send diagnostic reports, health records, and other important updates directly to patients via WhatsApp or SMS.
  • circle-check Automate FAQs related to billing, account information, and insurance questions, so that agents can focus their time on more pressing matters.
  • circle-check Gather patient feedback through CSAT and NPS surveys to further enhance the patient experience.
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Enhance Digital Healthcare Experiences with Haptik

Our suite of intelligent tools improves your efficiency while offering security & reliability


Pre-built Conversation Workflows

Haptik’s library of pre-built conversation workflows help automate conversations between healthcare providers and patients.


Secure and

When it comes to protecting user data, we go above and beyond to ensure the sanctity of information and Haptik is now HIPAA-compliant.


Support for 130+ Languages

Break down language barriers and connect with your users on a deeper level with powerful multilingual virtual assistants.


Smart Agent

Quickly address up to 80% of customer inquiries and direct more pressing cases to support agents, depending on their current workload.

The Impact of Haptik’s Healthcare Chatbots

Offer superior patient care, improve patient experience & boost revenue