AI Chatbot, Tech Blog

G2 Summer 2021 Recognizes Haptik as a Leader for Bot Platform & Live Chat

We've done it ONCE AGAIN! ⭐

 

For the second quarter in a row, Haptik has been recognized as a category leader for Bots Platform and Live Chat in the G2 Summer 2021 report!

24 Jun 21

AI Chatbot, Tech Blog

G2 Spring 2021 Recognizes Haptik as a Leader for Bot Platform & Live Chat

Being regarded as a pioneer in business by customers is an achievement by itself and we’d like to share one such achievement with all of you! 

14 Apr 21

AI Chatbot, Tech Blog

Linguist Pro - Never let language be a barrier

Language capabilities have always been very critical at Haptik. We believe that for Conversational AI to be truly successful, it should be able to interact with users in the language they are most comfortable with. 

Furthermore, supporting vernacular languages becomes a non-negotiable as we expand our global client base to regions where English is not the primary language of communication. In order to ensure world-class multilingual capabilities, we took a leap forward from treating it as a checkbox capability and tried multiple approaches.

17 Mar 21