CHATBOT, ABOUT CONVERSATIONAL AI, Customer Satisfaction

No Code Chatbots: Leverage Technology To Boost Customer Satisfaction

As organizations look at customer satisfaction as a crucial element of competitive strategy, conversational artificial intelligence (AI) has assumed vital importance. Chatbots are the most visible adoption of AI.

20 Jan 21

BLOG, CHATBOT, reliance

Behind the Scenes: How Haptik Built a Chatbot for the Reliance Industries “Rights Issue”

On May 20th 2020, Reliance Industries Ltd. (RIL) began its $7 billion “rights issue” – the largest-ever rights issue in India. The sheer scale and scope of this public offering alone made it historic, but there was another element that added to the uniqueness of the event.

02 Jun 20

BLOG, CHATBOT, EXPERIENCES AT HAPTIK, HDFC LIFE, LIFE INSURANCE

Analysing the success of India's First Insurance Chatbot

Life Insurance has always been a complex process to understand, and we decided to simplify the first step of the Insurance Process by building India’s First Insurance Chatbot.

23 Mar 17