Akshay Kulkarni

Akshay Kulkarni
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AI Chatbot, Intelligent Analytics, Product Announcements

Linguist Pro - Never let language be a barrier

Language capabilities have always been very critical at Haptik. We believe that for Conversational AI to be truly successful, it should be able to interact with users in the language they are most comfortable with. 

Furthermore, supporting vernacular languages becomes a non-negotiable as we expand our global client base to regions where English is not the primary language of communication. In order to ensure world-class multilingual capabilities, we took a leap forward from treating it as a checkbox capability and tried multiple approaches.

17 Mar 21