Virtual Assistants built today are expected to not just help with frequently asked questions but actually furnish end to end query resolution. In order to be able to provide a holistic & unified experience to end-users, virtual assistants need to be able to carry out these tasks instead of guiding the user or providing a DIY manual.

At Haptik, most of our backend stack revolves around Python. We use the Django framework to help us get started and build scalable applications on the go. Python, being an interpreted language, reduces the time between writing code and deploying the code in production.

Python has become one of the most popular coding languages out there. Here are a few reasons why:

Over the last couple of years, Haptik has built and deployed 100+ chatbots on its platform. These chatbots depend on a complex backend for their functionality. Once a message is sent from the user numerous algorithms are triggered to generate a response for the user.