Partner with the World's Largest WhatsApp Chatbot Provider 

Haptik’s WhatsApp chatbots are used by some of the world’s leading brands across eCommerce, Financial Services & Telecom to drive transactions and reduce support costs. 




Live WhatsApp solutions



Chat interactions



Spike in transactions



Lower resolution time

Why should you choose Haptik?

Powerful two-way communication - Experience free-flowing conversations with customers using Haptik’s WhatsApp chatbot with advanced notification capabilities. 

Industry-leading NLU - Leverage pre-built conversational flows with domain intelligence to solve the common use-cases within your industry.

Fluent multilingual conversations -Choose from Hindi, Spanish, Tamil, Gujarati, Hinglish & many other languages other than English. Leverage a hybrid of translation & custom native language understanding for the best customer experiences.


End-to-end commerce with WhatsApp Business Pro

Haptik brings the ultimate Conversational Commerce solution designed to increase sales and revenue exponentially with the WhatsApp API: 

  • Discovery & instant opt-in via missed calls - Increase the adoption of your new WhatsApp channel from Day 1 with Exotel Missed Call integration for instant opt-ins. 

  • AI-driven personalized recommendations - Increase upsell & cross-sell opportunities by contextually suggesting products based on user's needs & past behavior. 

  • Easy payments via UPI - Enable customers to make direct payments from WhatsApp via UPI transactions. Send notifications as payment reminders to collect payments promptly.

WhatsApp’s newly launched UI elements

List & reply buttons- Presents a choice of up to 10 alternatives for users to pick from in a menu-type view making it easier for them to choose from a list of alternatives.

Multi-product messages - Contain a selection of up to 30 items from a business’ inventory that allows your users to shop conversationally.

Single-product messages - These are messages with a single product item from the business’ inventory. The product is displayed in a Product Detail Page (PDP) format.

Shopping cart experience - After viewing products, a customer can add them to their shopping cart and send that cart to a business.

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Asset 40@3x-2

Engage at scale with WhatsApp campaigns

Manage campaigns - From welcome messages to payment reminders to shipment updates - now you can create campaigns and automate bulk notifications to expand your reach and engagement.

Manage contacts - View, prioritize and manage all your WhatsApp contacts in one place to get a complete view of your customers while interacting with them. Upload bulk contacts via API or CSV files & manage contacts with an intuitive dashboard.

Industries that can’t say no to WhatsApp chatbots

Haptik leverages its power of scale and industry expertise to help you build the best WhatsApp chatbots for your customers. Industries like Telecom, eCommerce, Media & Entertainment, Banking & Finance are the biggest adopters of WhatsApp Business API  accelerating their revenue while reducing support overheads to exceed their ROI goals.



What can you achieve with Haptik’s WhatsApp Business API?


Take the next step to start your WhatsApp journey