The WhatsApp Commerce Revolution is here!

Discovery

Discovery

Increase discovery for your brand by using SMS, website, and social media as easy opt-in methods.

Shopping

Shopping

Use Haptik's WhatsApp Chatbot to deliver a seamless buying experience to your users.

Payment

Payment

Provide a frictionless 3-click UPI payment experience on WhatsApp. The perfect end to the shopping journey!

Trigger Notifications on WhatsApp

Build campaign audiences & trigger automatic WhatsApp messages when the customer takes an action (or doesn't!) - powered by Interakt, a Haptik product

Set up one-time or recurring bulk campaigns to expand your reach and amplify customer engagement

Send Promotional Messages to engage customers with personalized discounts & offers, back-in-stock alerts, pending cart reminders, and more.

Support follow-up queries with an automated WhatsApp Chatbot to make it easy for customers to easily respond to campaigns and find exactly what they are looking for

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notification-11

Drive Transactions with WhatsApp Commerce

Haptik's WhatsApp chatbot offers a complete commerce solution allowing brands to easily sell products on WhatsApp.

Using our WhatsApp Chatbot, brands can interact with every single customer and provide personalized guidance and product recommendations directly on WhatsApp.

The WhatsApp Chatbot accurately determines opportunities within the conversation to up-sell & cross-sell the right products.

After viewing the products, a customer can add them to their shopping cart and checkout.

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Group 4796

Collect Payment on WhatsApp

Customers can make direct payments from WhatsApp while they are in the purchase journey without navigating between multiple apps.

When people shop on WhatsApp, they’re always on the go, even when they’re shopping from home. They want to be able to browse and buy instantly.

This is where our 3-click UPI payment experience on WhatsApp really helps. 

 

Brands can also use notifications as recurring payment reminders and collect payment without any hassle.

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Why should you choose Haptik?

Support via Fluent multilingual conversations - Choose from Hindi, Spanish, Tamil, Gujarati, Hinglish & many other languages other than English. Leverage a hybrid of translation & custom native language understanding for the best customer experiences.

Enable WhatsApp Voice Messages so your customers can send voice messages in their preferred language, and our WhatsApp Chatbot will instantly resolve their queries driving higher satisfaction.

Powerful Analytics to understand user behavior by understanding the most frequently asked questions, reasons behind user drop-offs, which product or service gets more attention, and trending user queries.

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JioMart-Feb-24-2022-06-29-57-24-AM

350

+

Live WhatsApp solutions

60

%

Increase in Cart Recovery

115

%

Spike in transactions

20

%

Lower resolution time

Take the next step to start your WhatsApp journey