Build Your Brand with Instagram Chatbots

Help customers find the right product within Instagram DMs. Automatically answer product questions, share the latest offers, and send more customers to checkout.

2B+ Active Users on Instagram
83% Users Discover Products on Instagram
200M Users Visit One Business Profile Daily
130M Users Tap on Shopping Posts Monthly

Turn Your Followers Into Customers


Automate conversations with your followers and provide personalized content and responses, even when you're not online. When someone sends you a DM, the bot can respond instantly, increasing your engagement and seamlessly converting followers into customers.

Explore Commerce Capabilities right arrow

Attract New Users with Click-to-Message Ads


Unlock the potential of Conversational ads that lead users from their Instagram Feed to DMs. Don't rely on just a standard landing page - make sure to connect with your audience through personalized experiences and automated conversations in Instagram Direct.

Elevate your Instagram Game with Haptik

Engage instantly & intuitively with your brand ambassadors

Respond to Story Mentions down arrow

Start a conversation with a Story reaction or respond to anyone who mentions your account in a Story or Reel. instagram-automation-story-6-01-2023

Automate Comment Responses down arrow

Automate responses to Instagram Post comments and trigger customized messages for the users. instagram-comment-automation-6-1-2023

Connect to Live Agents down arrow

Unlimited agents can use the live chat feature to engage in personal interactions with Instagram users. Connect_to_Live_Agent