Customer Care with WhatsApp 


Use WhatsApp as your Modern Call Center to provide instant support and increase CSAT 


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Whatsapp - care1
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Use WhatsApp Business API to deliver 24*7 Omnichannel Support 

Enable Customer Care with WhatsApp to provide quick and easily accessible Support

Personalized & friction-free CX | Increase Agent Efficiency| Scalable Automated Support | Improve CSAT and ROI

Self-service for your Customers 

  • Simulate human conversations for delightful post-sales experience with minimum efforts
  • Seamlessly respond to user queries such as Order Tracking, FAQs, Payment issues, etc in one-on-one conversations
  • Share multimedia files like payment receipts, referral coupons to your customers on-demand and as notifications
  • Prompt users to retrieve location details for item delivery and pickup

Reduce Support Costs while increasing CSAT

  • Improve operational efficiency by 80% while resolving queries 9X faster
  • Deflect high-volume of support queries from costlier channels to WhatsApp
  • Collect and capitalize on instant customer feedback to drive more referrals
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Want to Redefine your CX with WhatsApp Business API?

Explore WhatsApp Accelerate Scheme 2021 to avail 400,000 free notification credits

Case Studies

Customer Success Stories and Results

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