Being a Security & Privacy-first company is now engrained in our DNA. Each and every person at Haptik is dedicated towards maintaining the highest standards of data privacy for our customers and their end customers by design. That being said, we...

In 2022, most companies rely on chatbots or intelligent virtual assistants (IVAs) as their front-line of support and Customer Experience journeys. There’s no doubt that while interacting with customers 24*7*365, chatbots deal with a multitude of...