Deep Singh Baweja

Deep Singh Baweja
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Recent Posts

Managing Chatbot Data Using Elastisearch

A good chatbot requires a lot of structured data, in order for it to carry out an enjoyable conversation with users. Entering this data, however, is not the most delightful task in the world. Being one of the world’s largest conversational AI platforms, we have built tools that help make this task not just easy, but also fun!

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Haptik’s Analytics Dashboard For Chatbots

At Haptik, we build new chatbots on a daily basis. These chatbots generate data, lots of it. Data including, but not limited to, what messages were exchanged, what data elements were used by the bot to respond appropriately and what problems were detected along the way. This amounts to huge volumes of data generated daily. Clearly, there is a need to interpret that data into meaningful, insightful analytics

 

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