Meet customers where they are today. Power conversations that increase user engagement, drive transactions, and provide on-demand support across messaging channels with Haptik's Intelligent Virtual Assistants aka AI Chatbots.
Transform your customer experience strategy from cost to a revenue hub with Haptik's AI Chatbot. Unlock new revenue streams from existing and new customers through contextual up-sell and cross-sell. Enable your users to process upgrades, make payments, and change plans on their own.
Use AI Chatbots to automate customer conversations on channels like Web, App, WhatsApp, Instagram & Facebook. Reduce dependency on agents for simple queries that can easily be automated using Natural Language Understanding (NLU).
Run targeted messaging campaigns based on user behavior, purchase history, pageviews, actions, and other conditions.
Onboard users with insights and helpful tips within the product itself
Send notifications about announcements, sales, offers, discounts, and more
Intelligent bot prompts to contextually engage users based on their purchase journey
Seamlessly integrate Haptik’s AI-Chatbot with your Live Agent Chat provider to offer friction-free customer support.
Social media has changed the way people communicate. 74% of Millennials prefer brands that respond to their social media inquiries instantly. Give your customers high-touch, personalized experiences they expect, all within the social channels they already use & love.
Proactively engage with users, offer real-time support and equip an end-to-end commerce experience directly on WhatsApp, improving sales & conversions using Haptik’s WhatsApp chatbot.
Respond to DMs faster, showcase your latest products, promote offers & improve conversions with an Instagram Chatbot
Pre-empt user needs, accelerate product sales, deliver instant support, generate leads, and drive engagement using a Facebook Chatbot
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