Personalized buying guidance
Move past having just a ‘search’ button on your website and equip your users to discover the right products faster with Conversational Commerce. Haptik’s Conversational Commerce chatbot understands user requirements and preferences by asking users the right questions in the most conversational and non-intrusive way.
- Share personalized recommendations based on pricing budget, color, type, and other preferences
- Offer buying guidance with tips and useful information to help users to make the right choice
- Instill confidence in the conversation by showcasing user validated reviews to strengthen purchase decision