Lead Generation

24/7 sales agent to answer FAQs and convert passive website visitors into interested customers, address FAQs and recommend products.

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The Haptik platform is a great source of interested users for us. The chat driven format proves to be extremely engaging for our users, leading to high conversions. Highly recommended.

— Aniket Thakkar, Vice President - Marketing, Coverfox

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The Godrej Advantis chatbot on ET & TOI articles has provided us with an innovative platform to showcase the product benefits & features. AI-powered Smart Ads solution by Haptik is in sync with our philosophy to power tech-driven experiences for all our customers.

— Harshada Joshi, Sr. Manager - Marketing, Godrej

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44 %

online shoppers find product search & navigation frustrating

46 %

customers don’t transact online due to unanswered FAQs

36 %

consumers want customized product recommendations

Drive Lead Generation with Industry-First Enterprise Smart Skills.

Smart skills are packed with all the pre-requisites ranging from advanced NLU, training data, and domain-specific models so that your team never has to start from scratch again.

Pre-trained, Modular Blueprints for your Industry

Build a solid sales pipeline and improve call back requests by choosing from our assortment of 100+ pre-trained, tried & tested Smart Skills, purpose-built to help you automate complex contextual business use cases.

Growing eCommerce brand improved lead generation by 317%
Leading Insurance provider increased user engagement by 500%
Enables brands to swiftly handle routine tasks and improve call back requests.
Empowers companies to go messaging-first with minimal coding and zero external dependencies.

We currently have 100+ Smart skills for Telcom, Retail, Financial Services, Insurance & Travel.

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24 %

Increase in lead conversion rate for a leading Asian home loan brand

16 %

Increase in average order value for a water purifier brand

$

1.2 M

Increase in annual business for a multibillion travel company

Reduce Bounce Rate with Intelligent Prompts

Connect with visitors that are close to making a purchase or are about to bounce off with Intelligent Prompts to increase conversions. Share offers, product recommendations, discounts, or simply let them know you’re happy to help.

Recommendation Engine to Improve Conversions

Our AI-driven recommendation engine helps you truly understand user intent to provide expert-like guidance to nudge visitors ahead in the buyer’s journey. It automatically matches user requirements with your product catalogs, description, customer reviews and other website data to help you convert passive visitors into engaged buyers.

Smart Agent Routing for upsell

Haptik’s AI is equipped to resolve 80% of user queries and automatically routes complex purchase requests to your support agents based on their skill sets and current chat load.