GOOGLE BUSINESS MESSAGES

Meet Prospects When They’re Searching for You

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Engage directly with prospects as soon as they search for your brand on Google, Google Maps and Websites. Provide accurate responses and improve first response time by automating queries.

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35% Of product searches happen on Google
8.5B Searches conducted on Google daily
154% Increase in local searches
75% Consumers prefer engaging with brands directly
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Build Loyal Customer Relationships

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  • circle-check Enable prospects to engage with your brand in just a few clicks, reducing friction points and accelerating the purchasing journey
  • circle-check Gain a deeper understanding of your prospects and build a compelling narrative that drives leads, conversions, and customer loyalty.
  • circle-check Offer a unified experience, powered by Haptik, combining chatbots and live agents to resolve customer queries quickly and efficiently, thus improving customer satisfaction.
Learn How Netmeds Improved FRT by 99% right arrow
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Lead Secure & User-focused Conversations

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  • circle-check Integrate Google Business Messages with Haptik’s Live Agent Tool to offer live agent assistance
  • circle-check Engage users with rich media content such as carousels, suggested replies, photos, and more.
  • circle-check Seamlessly cater to buyers at different stages of their journey from discovery to consideration to purchase to post-purchase.
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End-to-end Customer Engagement Made Easy

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  • circle-check Offer quick and accurate responses within the channel without the user being redirected
  • circle-check Go omnichannel with customer support and achieve drive maximum end-to-end query resolution rate.
  • circle-check Drive customer retention with exclusive discounts and referral programs, while improving customer satisfaction with exceptional post-purchase support.
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An AI-powered, intuitive conversational experience

Tap into best-in-class NLU, analytics & more for superior customer engagement

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Provide the most human-like conversational experience by leveraging Haptik’s industry-leading NLU.

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Uncover deep insights from real-time conversation data by using Smart Funnels, AI recommendations, CSAT and NPS.

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Out-of-the-box channels & integrations down arrow

Provide elevated customer experience by using powerful out-of-the-box integrations that unify all your CX tools.

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