Upgrade your Salesforce live chat with Haptik’s powerful chatbot integration services and amplify CX, like never before.
Haptik offers zero coding chatbot integration services with Salesforce. Now enable top-class automated support along with friction-free Live Agent hand-off using Salesforce Chatbots.
Integrate a Salesforce Chatbot to notch up your CSAT scores by quickly resolving more than 80% of support queries/requests.
Allow Salesforce Chatbots to solve common user queries in no time, and let your Live Agents focus on high-priority critical issues.
A one-stop plug-and-play chatbot integration service to deliver the best-in-class live chat support to your customers.
Use Haptik’s Salesforce Chatbot as the first line of support and automate answering FAQs, collecting key user information, and slide tickets from one single interface.
Leverage Salesforce Chatbots for seamless customer handoff from AI to live agent in real-time. Live Agents can access historical user data, chat transcripts and chat context from a single interface.
Salesforce chatbots leverage existing user information stored in the CRM to identify and engage with users proactively, making the conversation more personalized than ever. No need to ask endless or repetitive questions after Salesforce Chatbot Integration.
Automatically transfer user interactions like inquiries, service requests, etc. as Cases in your CRM. Salesforce Chatbots automatically share ticket details with customers to increase transparency and build trust.