Jio Fiber is a fiber-to-home internet broadband service by the world’s third-largest telecom provider, Reliance Jio Infocomm Ltd (popularly known as Jio), is a subsidiary of Reliance Industries Limited (“RIL”), a $150 billion conglomerate and one of India’s most valuable enterprises.
In April 2020, Facebook acquired 9.99% shareholding in the company for an investment of $5.7 billion, and Google invested $4.5 billion, along with several investments from other companies making Jio one of the highest valued telco-to-internet companies globally.
The primary objectives of deploying Jio Fiber WhatsApp IVA were:
Haptik deployed an Intelligent Virtual Assistant for JioFiber on WhatsApp which helped with:
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